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windows 2012 print server problem with XP clients

    Question

  • hi,

    i install print server role in windows server 2012 datacenter. i can deploy printers via group policy to windows 7 clients and everything goes fine but with XP clients i had to install "pushprinterconnection.exe" on clients after that the printers added to client when i right click i got the next message "the microsoft enhanced point and print compatibility driver, printer driver is not installed on this computer".

    i check the printer sharing technical details:

    http://technet.microsoft.com/en-us/library/jj590748.aspx

    i think windows xp will not work. my question if there is another way to do that.

    thanks  


     


    Sameh Ismail System Administrator

    Saturday, August 03, 2013 4:55 PM

Answers

  • XP will not work with the version 4 driver model. Use a version 3 print driver for the share or create a new share using a v3 driver for the XP clients. If you switch the V4 share to V3 you will need to unshare the printer and share after updating the printer settings.


    Alan Morris Windows Printing Team

    Saturday, August 03, 2013 5:14 PM
    Answerer
  • Add a new printer that uses a V3 driver but directed to the same TCP/IP Port.  Delete the V4 share you created, then rename the V3 share to the original name so anyone with an existing connection will reconnect and pick up the V3 driver.

    Alan Morris Windows Printing Team

    Wednesday, November 06, 2013 9:20 PM
    Answerer
  • You will need check x86 before you get to the driver list.

    Alan Morris Windows Printing Team


    Wednesday, November 06, 2013 9:28 PM
    Answerer

All replies

  • XP will not work with the version 4 driver model. Use a version 3 print driver for the share or create a new share using a v3 driver for the XP clients. If you switch the V4 share to V3 you will need to unshare the printer and share after updating the printer settings.


    Alan Morris Windows Printing Team

    Saturday, August 03, 2013 5:14 PM
    Answerer
  • Can you give more details on switching to a version 3? I am having the same issue. I have a 2012 print server running and xp error is the same as above. In the properties box of the printer the driver box is greyed out.
    Wednesday, November 06, 2013 5:49 PM
  • Add a new printer that uses a V3 driver but directed to the same TCP/IP Port.  Delete the V4 share you created, then rename the V3 share to the original name so anyone with an existing connection will reconnect and pick up the V3 driver.

    Alan Morris Windows Printing Team

    Wednesday, November 06, 2013 9:20 PM
    Answerer
  • I am on my 2012 R2 server, when I go to add a new printer I select my 32 bit V3 driver and I get this error.I am on my 2012 R2 server, when I go to add a new printer I select my 32 bit V3 driver and I get this error
    Wednesday, November 06, 2013 9:25 PM
  • You will need check x86 before you get to the driver list.

    Alan Morris Windows Printing Team


    Wednesday, November 06, 2013 9:28 PM
    Answerer
  •  I have my 2012 print server running with with XP/win 7/win 8 on 32/64 bit.

    Thanks for all the help!

    Chris

    Wednesday, November 06, 2013 10:59 PM
  • Good job.  Check out all the powershell functionality for printing in Server 2012

    get-help print

    will list out the print cmdlets.


    Alan Morris Windows Printing Team

    Thursday, November 07, 2013 12:30 AM
    Answerer
  • Greetings,

    Can you elaboratee on how exactly to "add a new printer that uses a v3 driver"?

    Every time I add the printer in print Management it automatically sets it up as a v4 driver.

    Thanks,

    Ed


    • Edited by REP4Tech Thursday, January 02, 2014 1:24 AM
    Thursday, January 02, 2014 1:12 AM
  • When you download from the manufacturers website just select V3. Install and then add V4 on top of that. It worked for me. I guess it just wanted to see V3 drivers first.
    Thursday, January 02, 2014 5:31 PM
  • If you are using WSD Ports, Add Printer will generate a Plug and Play style install. You can select to add the printer using a TCP/IP Port or just change the driver to a V3 driver on the Advanced tab of the print properties after you have added the share.

    Alan Morris Windows Printing Team

    Thursday, January 02, 2014 10:03 PM
    Answerer
  • Hi,

    I have the same problem. I don't install Shared Printer in Windows XP 32 bits. My server is Windows 2012 R2. I have installed a 32 bit driver to the Print Servers but i don't modify the drivers to the configuration of file printer.

    Can you help me please ?

    Thanks

    Mathieu


    Friday, June 12, 2015 12:15 PM
  • Hi Mathieu

    When using Type 4 print drivers , XP is not supported.  You will have to replace these drivers with Type 3 drivers from Windows Update or software from the printer vendor.


    Alan Morris formerly with Windows Printing Team

    Saturday, June 13, 2015 5:51 AM
    Answerer
  • Hi,

    I don't change the driver type. I have this error message : The folder specified don't contains a compatible driver..."


    Thursday, June 18, 2015 9:02 AM
  • Send a list of the printers and driver you have

    in powershell execute

    get-printer

    get-printerdriver

    send us the output

    thanks


    Alan Morris formerly with Windows Printing Team

    Friday, June 19, 2015 3:38 AM
    Answerer
  • Hi,

    I have this Printer HP 2015N, HP3015N, HP4700N & HP5100N.

    The powershell command result is : 

    Get-Printer:

    Name                           ComputerName    Type         DriverName                PortName        Shared   Publishe
                                                                                                                   d
    ----                           ------------    ----         ----------                --------        ------   --------
    Microsoft XPS Document Writer                  Local        Microsoft XPS Document... PORTPROMPT:     False    False
    HP_5100TN_RH                                   Local        HP LaserJet 5100 PCL6 ... 192.141.182.113 True     True
    HP_4700N_SECRETA                               Local        HP Color LaserJet 4700... 192.141.182.100 True     True
    HP_4700N_OPE                                   Local        HP Color LaserJet 4700... 192.141.182.115 True     True
    HP_4700N_FORMATION                             Local        HP Color LaserJet 4700... 192.141.182.106 True     True
    HP_3015_PISTE                                  Local        HP LaserJet P3011/P301... 192.141.182.107 True     True
    HP_3015_INFO                                   Local        HP LaserJet P3011/P301... 192.141.182.108 True     True
    HP_3015_GARAGE                                 Local        HP Color LaserJet 3000... 192.141.182.111 True     True
    HP_2015N_SG                                    Local        HP LaserJet P2015 PCL6... 192.141.182.116 True     True

    Get-printerdriver :

    Name                                PrinterEnvironment MajorVersion    Manufacturer
    ----                                ------------------ ------------    ------------
    Microsoft XPS Document Writer v4    Windows x64        4               Microsoft
    HP LaserJet P3011/P3015 PCL6 Cla... Windows x64        4               HP
    HP LaserJet P2015 PCL6 Class Driver Windows x64        4               HP
    HP LaserJet 5100 PCL6 Class Driver  Windows x64        4               HP
    HP Color LaserJet 4700 PCL6 Clas... Windows x64        4               HP
    HP Color LaserJet 3000 PCL6 Clas... Windows x64        4               HP
    Remote Desktop Easy Print           Windows x64        3               Microsoft
    Microsoft Shared Fax Driver         Windows x64        3               Microsoft
    Microsoft enhanced Point and Pri... Windows x64        3               Microsoft
    Microsoft enhanced Point and Pri... Windows NT x86     3               Microsoft
    HP Universal Printing PCL 6 (v6.... Windows NT x86     3               HP

    I would like used HP universal Printing PCL6 (Driver type 3) for all printers.

    Thansk for your help.

    Mathieu

    Monday, June 22, 2015 1:08 PM