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project server 2010 sharepoint alerts are no longer working RRS feed

  • Question

  • Hello, we are using project server 2010 with SP2

    Some users have alerts set up in a pwa doc library and also other alerts in the project sites.  We noticed last week that all of the alerts are no longer working.  Now, when we create an alert, we get the confirmation email that the alert is configured, but alerts are not going out when they should.

    Here' s what I've tried so far:

    • verified that the outgoing email configuration is still correct in CA
    • Verified that the immediate alerts timer job is enabled and has been running successfully
    • verified alerts are enabled using the sts admin command "Stsadm.exe -o getproperty -url http://pwa -pn alerts-enabled" and it returned "<property Exist ="Yes"..... "
    • i used the stsadmn tool again in attempt to re register the alerts template.  -o updatealertstemplate.  this ran successfully but it did not help my issues.
    • I reviewd the logs, but I am not seeing anything errors during the time that an alert should have kicked off an email.

    Any help is greatly appreciated!
     

    Wednesday, February 12, 2014 7:35 PM

All replies

  • Have you checked the personal settings.  Did the user disable email alerts?

    Cheers!


    Michael Wharton, MVP, MBA, PMP, MCT, MCTS, MCSD, MCSE+I, MCDBA
    Website http://www.WhartonComputer.com
    Blog http://MyProjectExpert.com contains my field notes and SQL queries


    Sunday, February 16, 2014 2:39 AM
    Moderator
  • Hi, thank you for your reply.

    No, and this is effecting all users.

    Wednesday, February 19, 2014 1:39 PM