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Could not connect to the password reset service.wait one minute and try again in fim 2010 r2 RRS feed

  • Question

  • Hi,

    i have 4000 users but some users get this error When Users reboot your system then this error comes "Could not connect to the password reset service.wait one minute and try again"  in fim 2010 r2.i have checked in user machine "Forefornt Identity Manager Add-ins and Extension" Service is started and i did not got any log on user machine.and users are registered and able to reset your password via web URL and client utility(Ctrl+Alt+Del) Option (Forget your password) link but this error come when reboot your system.why this is heppning please give any about this.

    Regards

    Anil Kumar

    Wednesday, August 20, 2014 9:27 AM

All replies

  • Hi

    What error are logged on the server?

    You can also look here:

    http://social.technet.microsoft.com/wiki/contents/articles/16885.troubleshooting-fim-sspr-could-not-connect-to-the-password-reset-service.aspx

    Wednesday, August 20, 2014 5:50 PM
  • Hi,

    Thank's for reply

    there is no log for this error in event viewer.

    Regards

    Anil Kumar

    Thursday, August 21, 2014 8:46 AM
  • Has this error ever been resolved?
    Saturday, April 18, 2015 9:45 PM
  • I believe this can happen when the password client service fails to start when attempting to perform CRL checking during service startup. If these workstations either don't have Internet connectivity or they do but there is proxy that restricts who can get to the Internet, this is probably the issue. Try changing service account account to your account, if that works its probably beacuse workstation accounts, which is what typically would be used when service runs as local system account, cannot access the Internet. the local system account is what the service uses by default.
    Monday, April 20, 2015 4:13 AM