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Collating and Stapling RRS feed

  • Question

  • Scenario

    Users sends Word 2007 print job to Xerox Workcentre Pro 5765 printer. Wants three copies collated and stapled. User gets three copies collated and stapled. Users sends multipage email from Outlook 2007 to same Xerox printer. Wants three copies collated and stapled. User does not get three copies collated and stapled. Just gets all three copies stapled all together with one staple.

    We are using Win7, 64-bit, operating system. We are currently testing the Office 2010 on same operating system and don't see this issue. Everything collates and prints as it should.

    i'm wondering what is different with Outlook 2007 printing and if there is a fix for it? We have the latest Xerox drivers and have worked with Xerox but have not been able to resolve it.

    Thanks,

    linda lee


    Linda Lee llee@cooley.com

    Monday, June 10, 2013 10:50 PM