Microsft account priyankananda111@gmail.com has blocked the laptop. RRS feed

  • Question

  • My daughter ha opened a microsoft account as it was prompted by Microsoft & she had opened a account priyankananda111@gmail.com .She had forgotten the password when opened the account.Now the laptop is not opening and asking for the password .The laptop was not having the password before and it was not understood how by opening a microsoft account it has created the password for windows OS and the laptop is not operating. 

    I have tried many times to reset the password BUT in vain.

    Please help.

    Thursday, October 12, 2017 10:58 AM