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Windows 8 crashing with system service exception error RRS feed

  • Question

  • Hello, recently there's a crash in my Windows 8 laptop, showing "System service exception"

    Here is the mini dump file, thank you very much .

    https://skydrive.live.com/redir?resid=6CC679D98D5062BB!808&authkey=!AN9mfT9tsHsHmjk&ithint=file%2c.dmp

    Sunday, January 19, 2014 10:11 PM

Answers

  • Hi,

    Bug Check 0x3B: SYSTEM_SERVICE_EXCEPTION

    http://msdn.microsoft.com/en-us/library/windows/hardware/ff558949(v=vs.85).aspx

    This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.

    the dump file doesn't give us detailed information about what driver causes this issue, thus I sugegst you try

    Driver verifier (for detailed infromation here)


    Roger Lu
    TechNet Community Support

    • Marked as answer by Yolanda Zhu Thursday, February 6, 2014 2:24 AM
    Monday, January 27, 2014 10:30 AM