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Event ID (STI BrSTI) when trying to add new hardware RRS feed

  • Question

  • I getting this Event ID when trying to add new hardware (CD-DVD-ROM):

    STI BrSTI : (date and time) 00001728 : GetLocalAddressEx::Call to GetAdapterInfo faild.

    Brother BrLog event ID 1002

    I found that this is the registrey that i need to delete HKLM\Software\Brother\BrUtilities after deleting this folder i stop getting this errors. But still can't add new CD/DVD-ROM , no matter what type. Getting message : Problem accurred while hardware installation. In device mgr. its with yellow sing on it and its don't work.

    Thx waiting for help.


    Monday, April 22, 2013 7:59 AM

All replies

  • Try deleting the CD-ROM listing from device manager and rebooting.  Then reinstall it if it does not auto detect it.
    Monday, April 22, 2013 2:50 PM
  • you thing i haven't try it ? nothing helps i treid in safe mode too. nothing helps its just with yellow sign on it.
    Tuesday, April 23, 2013 8:54 AM