Hello,
We currently have a Citrix Xenapp 6.5 environment with Office 2013 Pro installed. Some users are experiencing issues where when they double click on a word document on a network drive, the application launches but a blank document is presented instead.
It seems to happen on almost majority of the documents but other users can open them fine. The only fix/workaround we've found so far is to rebuild their profile on the Xenapp server. This workaround, however, doesn't solve the problem as
it tends to re-occur after a period of time.
Any idea?
Thanks,
Kevin
