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After SP1, "Windows Eplorer Has Stopped Working" RRS feed

  • Question

  • Well, after installing and using SP! for awhile, i noticed that the lower left of my laptop ticks in perfect time untill the "Windows Explorer Has Stopped Working" alert comes up. i restart windows explorer and my computer stops the perfect synchronised ticking and the computer runs fine, BUT the point is, I dont like that windows explorer stops working and I don't want that to lead to future problems. Any suggestions?

    EDIT: Just happened again after restarting my computer and here's the details:

    Problem signature:
      Problem Event Name:    APPCRASH
      Application Name:    Explorer.EXE
      Application Version:    6.0.6001.18000
      Application Timestamp:    47918e5d
      Fault Module Name:    StackHash_107a
      Fault Module Version:    6.0.6001.18000
      Fault Module Timestamp:    4791a7a6
      Exception Code:    c0000374
      Exception Offset:    000b015d
      OS Version:    6.0.6001.2.1.0.768.3
      Locale ID:    1033
      Additional Information 1:    107a
      Additional Information 2:    18d4e69a8cdf8da0c8e0ca5f645989ad
      Additional Information 3:    7d1d
      Additional Information 4:    061313e7955f155512e59c40b8eddeab

    Wednesday, August 27, 2008 2:11 AM

Answers

  • JTHale

     

    Strange?

     

    That error message doesn't give us any clues, since it has this:

     

    "Fault Module Name:    StackHash_107a"

     

    Which means that whatever the faulting application was, it was unloaded before the error report could capture the complete information.

     

    If this is an actual 'audible' clicking sound it has to be something hardware related, such as a hard drive going bad.

     

    You might want to check with the manufacturer of that system for any known issues involving this clicking sound.

     

    Also, check any SDD card drives in the system and make sure there are no cards inserted when you boot the system.

     

    Let us know what you find.

     

     


    If this post helps to resolve your issue, click the Mark as Answer button at the top of this message.
    By marking a post as Answered, you help others find the answer faster.

    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Thursday, August 28, 2008 10:40 PM
    Moderator

All replies

  • Any help?
    Thursday, August 28, 2008 5:42 PM
  • JTHale

     

    Strange?

     

    That error message doesn't give us any clues, since it has this:

     

    "Fault Module Name:    StackHash_107a"

     

    Which means that whatever the faulting application was, it was unloaded before the error report could capture the complete information.

     

    If this is an actual 'audible' clicking sound it has to be something hardware related, such as a hard drive going bad.

     

    You might want to check with the manufacturer of that system for any known issues involving this clicking sound.

     

    Also, check any SDD card drives in the system and make sure there are no cards inserted when you boot the system.

     

    Let us know what you find.

     

     


    If this post helps to resolve your issue, click the Mark as Answer button at the top of this message.
    By marking a post as Answered, you help others find the answer faster.

    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Thursday, August 28, 2008 10:40 PM
    Moderator