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win7 install failed with code 80073712 with KB 4048957 RRS feed

  • Question

  •         Hi,

              Two win7x64 sevice pack 1 clients have following issue .

           Regards,

    Wednesday, December 6, 2017 8:45 AM

All replies

  • Hi,

    First , I'd suggest you try the official Fix tool used for this error 80073712:

    https://support.microsoft.com/en-us/help/957310/windows-update-error-0x80073712

     

    Best Regards,

    Elton


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    • Edited by Elton_Ji Tuesday, December 12, 2017 2:57 AM
    Tuesday, December 12, 2017 2:56 AM
  • Are these fresh installs of Windows 7 SP1? If so, you need to apply the following patches in the following order as Microsoft changed how the Windows Update agent worked on those systems, and these are the required patches to get it up to date the quickest.

    Step 1 - Windows6.1-KB3050265-x64.msu
    Step 2 - Windows6.1-KB3020369-x64.msu
    Step 3 - windows6.1-kb3125574-v4-x64_2dafb1d203c8964239af3048b5dd4b1264cd93b9.msu
    Step 4 - Windows6.1-KB3172605-x64.msu
    Step 5 - (Latest CU)


    Adam Marshall, MCSE: Security
    http://www.adamj.org
    Microsoft MVP - Windows and Devices for IT

    • Proposed as answer by Elton_Ji Wednesday, January 10, 2018 3:59 PM
    Tuesday, December 12, 2017 3:01 AM