IE 11 stop working when opening swf file RRS feed

  • Question

  • Hello

    IE 11 stop working when trying to open any swf file 

    IE 11 windows 7 32 bits 

    an unhandled win32 exception occurred in iexplorer.exe [2296]

    Thanks in advance 

    Sunday, May 11, 2014 3:20 PM


All replies

  • Hi,

    when asking an internet related question it is helpful if you can include the Full address (copy and paste from the IE address bar) of any web sites that you are having problems with... that way we can visit the site to investigate the issue first hand.

    swf files are used by the Adobe Flash Addon.


    Start>Control Panel>Adobe Flash>Advanced

    you should have version installed... click the 'Check Now' button to download and install the latest version.

    A crashing web browser indicates that one or more of your browser addons is misbehaving.. Flash uses cookies to track usage and views of videos. Turn off your google toolbar to see if that makes a difference. the latest version of the google toolbar can be installed from

    Post consumer questions about IE to (Help>Online Support menu from IE). This forum is for questions from system administrators about installation and domain management of IE on corporate networks.



    Sunday, May 11, 2014 9:50 PM
  • I resolved the problem by uninstalled and reinstalled IE 
    • Marked as answer by Shay_w Monday, May 12, 2014 7:34 AM
    Monday, May 12, 2014 7:34 AM