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dpm protecion failed- unable to configration protection RRS feed

  • Question

  • Hi All,

    Im installing succesfully dpm agent to other windows server 2008 r2 web edition server. I can see its OK on the management tab.

    But when i create a protection  group, i m getting the unable to configuration protection error. ( see below)

    DPM could not run the backup/recovery job on WIN-5KQBEFRGT04 because it is owned by the DPM server domain.local. (ID 3180)

    Ant i trying to click claim ownership of the computer but its not solving. we are still gettintg the same error.

    How can we solve this problem ?

    Thanks

    Wednesday, February 8, 2012 1:49 PM

All replies

  • Hi anonymous,

    was your Server "WIN-5KQBEFRGT04" already protected by another server before? Do you have a secondary server?

    What you could try is use the setdpmserver tool on your protected server :

       SetDpmServer.exe –dpmServerName DPMServerName


    Wednesday, February 8, 2012 2:09 PM
  • Also in case that doesn't work.
    Could you try to reinstall the agent on the server?

    Better use the manual install to make sure it will install correctly : http://technet.microsoft.com/en-us/library/bb870935.aspx

    Wednesday, February 8, 2012 2:10 PM
  • Hi

    Manual installation and automatic installation was succesfully. I can all agents is OK status on the management tab. I m trying to 3 diffrent servers.

    Does Protection Agent support the Web Server Edition ?

    Wednesday, February 8, 2012 4:50 PM