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Connecting a disabled mailbox RRS feed

  • Question

  • Hi All,

    The servicedesk has once again lived up to it's name by disabling a mailbox that is still in use. The AD account remained untouched. I have gone into the disconnected Mailboxes and reconnected to "Matching User." - All good.

    I waited 30 minutes before attempting to access and it has thrown up the error: "Cannot open your default email folders. Microsoft Exchange is not available, Either there are network problems or the exchange server is down for maintenance."

    I have also tried the Connect-Mailbox cmdlet and New-MailboxRestoreRequest cmdlet with no luck. I am out of ideas and thought I'd reach out to the online community for help!

    Did I mention that the mailbox that was disabled belongs to the PA of the CEO? Gunna be a great day! :-)

    BTW: I'm running Exchange 2010 SP2 and Outlook 2010.

    Thanx in advance,

    Dave

    Tuesday, September 11, 2012 7:15 AM

Answers

  • That was fixed in exchange 2010 sp2 roll up 3. However roll up 4 is out now so get get to roll up 4. Also don't forget to update your management stations as well.

    You cannot access a mailbox for several hours after you disconnect and then reconnect the mailbox in an Exchange Server 2010 SP2 environment

    http://support.microsoft.com/kb/2682047


    James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com

    • Marked as answer by DaveW1501 Tuesday, September 11, 2012 11:22 PM
    Tuesday, September 11, 2012 3:05 PM

All replies

  • That was fixed in exchange 2010 sp2 roll up 3. However roll up 4 is out now so get get to roll up 4. Also don't forget to update your management stations as well.

    You cannot access a mailbox for several hours after you disconnect and then reconnect the mailbox in an Exchange Server 2010 SP2 environment

    http://support.microsoft.com/kb/2682047


    James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com

    • Marked as answer by DaveW1501 Tuesday, September 11, 2012 11:22 PM
    Tuesday, September 11, 2012 3:05 PM
  • Thanx James!

    Coming in this morning and the world is calm again!

    I'll get onto the update rollups ASAP!

    Whew! :-)

    Tuesday, September 11, 2012 11:25 PM