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Microsoft Project 2013 Checkin pending RRS feed

  • Question

  • For a few weeks now I can not save anything in Project Server.


    Even if I create a new document, when I try to check it in - it does not go through. There is no error, but when I try to open it the following message can be seen:


    If I try to open this file, after a few seconds the error is shown (you can not copy text using ctrl+c):


    I have tried clearing the cache (both from Project and manually from %AppData%), but this does not help. The problem happens for all documents: both existing and new ones.

    Here is what I see in PWA:

    Thursday, October 8, 2015 7:12 AM

Answers

  • I found out the issue - there were errors connecting to the database instance.

    Thanks for the tip to check out even log!

    • Marked as answer by DarkWalkerRzn Monday, October 12, 2015 7:36 AM
    Monday, October 12, 2015 7:34 AM

All replies

  • Hi

    Try to follow below for clearing cache from your Project Professional

    Launch Project Professional  by connecting to MS Project Server account

    File menu -> Options -> Save -> Cache


    System will display the Clean Up Cache dialog box with following filters.

    • Projects not checked out to you
    • Projects checked out to you

    Projects not checked out to you option:

    • Select the "Projects not checked out you" filter from dropdown
    • Highlight the project and click on "Remove from Cache" 

    • System deletes the project from local cache

     

    Projects checked out to you option:

    • Select the "Projects checked out by you" filter from dropdown
    • Highlight the project and click on "Remove from Cache" 

    • System prompts the following warning message to get the confirmation from you regarding whether you saved the project that checked out by you

    If you are absolutely sure that you already saved the changes already, click "Yes" to delete the project from cache.

    If you are not sure about the latest changes whether you saved, in that case please click "No" button and close the Clean Up Cache dialog box and return to MS Project Pro to save the change.

     

    If caching related issue appears to persists after having followed the steps above, consider deleting your cache folder through the file explorer. Here is how:

    • Launch Project Professional by connecting to MS Project Server account
    • File menu -> Options -> Save -> Cache
    • Locate the "Cache location" text box and click on "Browse..." button next to it
    • Open the folder you want to delete and make sure there is no project file you need inside
    • Right click on the cache folder you want to delete, and select delete, click on YES
    • Repeat as needed if you have more than 1 folder
    • Close the windows
    • Exit Project Professional

    Regards,

    Faizan.


    Regards, Syed Faizan ur Rehman, CBPM®,PRINCE2®, MCTS

    Thursday, October 8, 2015 9:28 AM
  • Hello,

    I have done all the steps. But even when all caches are empty:

    If I try to check anything in I still get "Checkin pending" status:

    The list of jobs in PWA continues to grow:

    Friday, October 9, 2015 7:50 AM
  • Try to fine tune your queue job service, depending on how many servers you have in the farm, it would just process the jobs in parallel and reduce the queue. 

    Please check below links

    https://technet.microsoft.com/en-us/library/cc627258(v=office.12).aspx

    https://technet.microsoft.com/en-us/library/hh180836.aspx

    https://support.microsoft.com/en-us/kb/2000241


    Regards, Syed Faizan ur Rehman, CBPM®,PRINCE2®, MCTS

    Sunday, October 11, 2015 5:04 AM
  • I found out the issue - there were errors connecting to the database instance.

    Thanks for the tip to check out even log!

    • Marked as answer by DarkWalkerRzn Monday, October 12, 2015 7:36 AM
    Monday, October 12, 2015 7:34 AM