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Windows 7 errors eventID 7011 from syspreped image deployment RRS feed

  • Question

  • We are seeing many of our deployed machines expirence slow performance, and log files that contain Event Type: Error
    Event Source: Service Control Manager
    Event ID: 7011 
    Description: 
    Timeout (30000 milliseconds) waiting for a transaction response from the ShellHWDetection service.

    When these errors occur the system will become un-usable for minutes to hours.  Some machine have no issues.  I am trying to figure out what is going wrong with our image.  I have found an article about this same condition, but related to XP images, and I find it odd that windows 7 would have the same issues due to how drastically the imaging process has changed.

    This is the KB article for XP issues (please note that these 100% mirror what we are seeing here).

    http://support.microsoft.com/kb/811428/en-us

    Has anyone seen this?  Or know how to fix this?  We have been using MDT for years and have never ran into this issue before, except on these machines - Lenovo X131e...

    Thanks,

    Dan


    Monday, October 28, 2013 8:19 PM