Outlook- unable to receive emails.

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  Hi Magenta man,

  Did you enter correct user name and password?
  We could logon this mail via website using this username and password to verify it.

  We do need a mail account and password to logon, then send and receive emails. It is a default behavior.
  Please make sure you have entered correct username and password. Try delete the current mail credential in credential manager then enter correct username and password to have a test.

  Best regards

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  • Proposed as answer by Rick_LiMicrosoft contingent staff Wednesday, June 29, 2016 1:30 AM
  • Marked as answer by MeipoXuMicrosoft contingent staff Friday, July 1, 2016 8:56 AM

  Monday, June 27, 2016 5:16 AM