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how to unlock my bit locker encryption of seagate hard drive , though i have the recovery key and the correct password saved with me RRS feed

  • Question

  • Requested sir

                            first when i stored my all data in my seagate hard drive then i used to put a password in my hard drive and in that similar moment my laptop was discharged and closed and due to that now i am unable to open and access my seagate hard drive , also i have with me the correct password and the recovery key with me . but yet its not working . please do help me to open my bit locker encryption to open my hard drive .

    Friday, November 11, 2016 4:05 AM

All replies

  • Hi,

    Based on your description, I’m afraid your best bet is connecting Seagate for further help.

    http://www.seagate.com/sg/en/support-home/

    Please Note: Since the websites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.

    Best Regards,

    Tao


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, November 14, 2016 8:19 AM
    Moderator