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Word & Excel 2016 Freezes on Start RRS feed

  • Question

  • Hi,

    I have recently installed a fresh copy of Office 2016 and registered online. Any document i open in Word 2016 or Excel freezes on opening and takes about 25-30 seconds to display the cursor.

    Have tried many workarounds including Repair, Uninstall, stop printer spooler service, safe mode start, etc. but it does not change anything.

    The OS is Windows 10.

    Would appreciate any new insight into the problem and a solution.

    Thanks,
    Anand Rao

    Tuesday, September 4, 2018 10:04 AM