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ntoskrnl.exe+75bc0 Blue Screen RRS feed

  • Question

  • I have been getting BSOD for the past several days and all appear related to this file.  Can someone please help me correct this issue?
    Tuesday, December 17, 2013 4:21 AM

All replies

  • Link 1

    Link 2

    Hope Both LInk Help yOu 


    DushYant'

    • Proposed as answer by DushYant P Tuesday, December 17, 2013 4:39 AM
    Tuesday, December 17, 2013 4:31 AM
  • Hi,

    For BSOD issue, detail information is very important for analyzing.

    Please use Windows Live SkyDrive (http://www.skydrive.live.com/) to upload the minidump (C:\Windows\Minidump folder ) to the public folder and share their URLs with us.

    Before we could get your Minidump files, I would like to suggest you try the following:

    1. Update BIOS.

    2. Remove the hardware which is added to the system recently. If existing hardware has failed, remove or replace the faulty component. Run hardware diagnostics supplied by the system manufacturer.

    3. Scan the system to check for the virus.

    4. Ensure the drivers are up-to-date and the updates have been applied.

    5. Try to run a Check Disk.

    Check a drive for errors

    http://windows.microsoft.com/en-us/windows7/Check-a-drive-for-errors

    6. Try to run Memory Diagnostic Test and check.

    Memory Diagnostics in Windows 7 works with Microsoft Online Crash Analysis to detect crashes that might be caused by failing memory. It provides guided support and prompts you to

    schedule a memory test the next time you restart the computer.

    To run Memory Diagnostic Test, follow the below link:

    http://windows.microsoft.com/en-us/windows7/Diagnosing-memory-problems-on-your-computer

    7. Test the issue in clean boot to check if there are any conflicts.

    How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista

    http://support.microsoft.com/kb/929135

    You may also refer to the links provided by DushYant Parmar to check the issue.

    Hope it helps.

    Regards,

    Blair Deng


    Blair Deng
    TechNet Community Support

    Thursday, December 19, 2013 2:02 AM