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Exchange 2013 MP and a removed health mailbox

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Hi guys,

I just have a silly issue here.

I use SCOM 2012R2 RU2 along with Exchange 2013SP1. the issue is I've deleted some health mailboxes (monitoring mailboxes) from AD and then restarted Exchange health service to regenerate them. So far so good, I can see the new monitoring mailboxes regenerated after service restart.

Now, the issue is the silly SCOM still trying to use the old/deleted monitoring mailboxes and keep throwing errors for missing mailboxes! how can I make this stupid guy to understand that you should use new ones not the old ones!

(I also gave it a day for any likely replication to happen)

Thursday, October 16, 2014 12:06 AM

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Hello.... Anybody there?!

Thursday, October 16, 2014 4:40 AM
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Hi,

Please refer to the link below:

Exchange Server 2013 Management Pack Documentation provides detailed instructions and descriptions on how to import and use the Exchange Server 2013 Management Pack
Exchange Server 2013 Management Health Set documentation comprehensive list of healthsets and details

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Monday, October 20, 2014 8:11 AM
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I've already tried them,

Still can find any KB or doc showing how to tell SCOM to stop using a removed monitoring mailbox.

It should be very common to remove a default mailbox databases including its monitoring mailboxes...
- Edited by mcmilad Monday, October 20, 2014 11:16 PM
Monday, October 20, 2014 11:09 PM
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Hi,

You can try the standard standard "Clear the HealthService queue and config" on Exchange servers:

http://blogs.technet.com/b/kevinholman/archive/2009/10/01/fixing-troubled-agents.aspx

As well, reinstallation of SCOM agents could help.

Natalya

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- Edited by Natalya Vank Tuesday, October 21, 2014 2:38 AM
Tuesday, October 21, 2014 2:38 AM
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Thanks Natalya,

I'll try and let you know how it goes

Tuesday, October 21, 2014 3:02 AM
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I've tried it, no luck!

Tuesday, October 21, 2014 4:32 AM
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I'm trying IISreset tonight, see how it goes....

Will keep you guys posted

Tuesday, October 21, 2014 5:06 AM
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IISReset didn't help everyone

I'm wondering where SCOM gets credential of a deleted health mailbox from!

Wednesday, October 22, 2014 10:35 PM
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Hi,

Other thing to try - uninstall the agent, wait for a database grooming or manually clean the deleted objects from DB by a query, install the agent.

http://blogs.technet.com/b/kevinholman/archive/2013/10/03/opsmgr-2012-grooming-deep-dive-in-the-operationsmanager-database.aspx

https://social.technet.microsoft.com/Forums/systemcenter/en-US/66c0e3eb-8893-4855-b1e0-04a571ef63b0/how-to-groom-all-data-for-one-agent?forum=operationsmanagergeneral

Natalya

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- Edited by Natalya Vank Friday, October 24, 2014 3:23 AM
Friday, October 24, 2014 3:21 AM
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Hi,

Please refer to the link below:

Exchange Server 2013 Management Pack Documentation provides detailed instructions and descriptions on how to import and use the Exchange Server 2013 Management Pack
Exchange Server 2013 Management Health Set documentation comprehensive list of healthsets and details

We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

The documentation is incomplete. I've tried the health set documentation myself because I need to know how to override monitoring for remote monitoring of components. However the information simply IS NOT there.

http://technet.microsoft.com/en-us/library/ms.exch.scom.remotemonitoring(v=exchg.150).aspx
Tuesday, November 18, 2014 4:38 PM