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Error on non-AD accounts RRS feed

  • Question

  • Seeing this error in the event log, we have SM setup to create "user" no present in the CMDB, so external emails create new "SCSM User" in the CMDB...  So I know "where" this gmail account is from,

    But is this a problem?

    Log Name:      Operations Manager
    Source:        OpsMgr SDK Service
    Date:          3/18/2014 1:33:21 AM
    Event ID:      26319
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      ***
    Description:
    An exception was thrown while processing UpsertUserRolesV2 for session ID uuid:ec5bcbe6-9af3-43ae-8226-dfd82a179dab;id=16.
     Exception message: The creator of this fault did not specify a Reason.
     Full Exception: System.ServiceModel.FaultException`1[Microsoft.EnterpriseManagement.Common.UserRoleUserUnresolvedException]: The creator of this fault did not specify a Reason. (Fault Detail is equal to Microsoft.EnterpriseManagement.Common.UserRoleUserUnresolvedException: Unable to resolve the user gmail.com\elie.erin associated with the user role. Error code 1332. Check your active directory configuration.).
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="OpsMgr SDK Service" />
        <EventID Qualifiers="49152">26319</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2014-03-18T05:33:21.000000000Z" />
        <EventRecordID>876404</EventRecordID>
        <Channel>Operations Manager</Channel>
        <Computer>***</Computer>
        <Security />
      </System>
      <EventData>
        <Data>UpsertUserRolesV2</Data>
        <Data>uuid:ec5bcbe6-9af3-43ae-8226-dfd82a179dab;id=16</Data>
        <Data>The creator of this fault did not specify a Reason.</Data>
        <Data>System.ServiceModel.FaultException`1[Microsoft.EnterpriseManagement.Common.UserRoleUserUnresolvedException]: The creator of this fault did not specify a Reason. (Fault Detail is equal to Microsoft.EnterpriseManagement.Common.UserRoleUserUnresolvedException: Unable to resolve the user gmail.com\elie.erin associated with the user role. Error code 1332. Check your active directory configuration.).</Data>
      </EventData>
    </Event>


    Joshua Fuente

    Tuesday, March 18, 2014 2:07 PM

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