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Black screen and cursor upon start up Windows 8 RRS feed

  • Question

  • Hey i have just turned on my laptop and all that comes up is a black screen and a movable cursor. The screen stays black and it doesn't do anything after that i cant open task manager ( Ctrl, Alt, Delete) nor the assist button. How can i resolve this problem is it a ram issue or would it be a virus? i have tried to connect a second monitor to see if the display would come up on that but it just duplicated the laptop screen and nothing else other then cursor would show. 
    • Edited by Danniel Starkey Tuesday, November 12, 2013 1:59 AM spelling error
    Tuesday, November 12, 2013 1:58 AM