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DPM 2010 Build 7707 - Backups to tape library now failing RRS feed

  • Question

  • Hi,

    I've recently applied the patch to update DPM from 7706 to 7707 but since then my Tape Library (HP Autoloader 1/8 G2 LTO3) has stopped working correctly.  I followed the instructions in the kb article and added in the registry entry even though my library is HP not IBM and now the drive only transfers aprox 16/17GB then fails with an I/O error and the Tape Drive & Library then disappear from Device Manager and appear offline in DPM.  Once I log into the Autoloader, move tape in drive back into slot it came from, reboot it it then reappears but promptly repeats the issue at the next backup run.

    I've ran tests with HP Library and Tape Tools and verified that there appears to be no issue with the library or tape drive thus pointing to an issue with DPM.

    Can someone advise if they have had similar problems with this patch, what method is there to roll it back or fix my issue?

    Thanks,

    David

    • Moved by MarcReynolds Thursday, January 12, 2012 4:25 PM (From:Data Protection Manager)
    Thursday, January 12, 2012 3:47 PM

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