Could not find stored procedure RtcSyncTimeZoneInfo RRS feed

  • Question

  • Hello,

    I deployed monitoring service on skype for business standard edition. First i installed seperate sql reporting instance on front-end server then deployed monitoring service with deployment wizard. 

    I create manually LcsCDR and QoEMetrics databases. (wizard can not create it)

    While i try to open monitoring web page i get this error message:

    An error has occurred during report processing. (rsProcessingAborted)
    Query execution failed for dataset 'CDR_SyncTimeZone'. (rsErrorExecutingCommand)
    Could not find stored procedure 'RtcSyncTimeZoneInfo'. 

    Friday, May 22, 2020 9:33 AM


  • Hi Ortaç Demirel,

    It no needs to create LcsCDR and QoEMetrics databases manually. When you associate SQL server with Monitoring SQL server store in Skype for Business server and publish Topology, these two databases will be created automatically.

    This e-book is intended to be a reference or handbook, for installation and configuration of Skype For Business (SFB) Monitoring Server. I follow the steps and deploy monitoring successfully. It deserves a try.

    Best Regards,
    Sharon Zhao

    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Monday, May 25, 2020 2:38 AM