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Getting error when using the option "Open Shared Calendar" RRS feed

  • Question

  • Hello Everyone,

    I have created four calendars for our office all of them for booking meeting rooms. Three of the four work just fine but the fourth is being a pain.
    I'm running Exchange 2010 and all our clients are running Outlook 2007. I have re-created the meeting room a couple of times just to make sure I hadn't missed anything.
    When I, or another staff memeber tries to use the "Open a Shared Calendar" withing Outlook 2007 in Calendar view, we get the below error.

    Cannot display the folder. Microsoft Exchange is not available. Either there are network problems or the Exchanges computer is down for maintenance.

    Any ideas why I'm getting this error?

    Thanks,

    Sean

    Tuesday, June 3, 2014 3:57 AM

All replies

  • Hi Sean

    Just check if you have editor permissions on the shared calendar in permissions tab


    Remember to mark as helpful if you find my contribution useful or as an answer if it does answer your question.That will encourage me - and others - to take time out to help you Check out my latest blog posts on http://exchangequery.com

    Tuesday, June 3, 2014 4:21 AM
  • Can you try to open it in Outlook Web App OWA.

    Thanks Prem P Rana MCSA Messaging 2003 MCSE 2003 Server MCTS MCITP Exchange 2007, 2010 Gurgaon, India http://blogs.msexchange-experts.com

    Tuesday, June 3, 2014 4:21 AM
  • Thank you both for your reply. I should have posted this with my initial entry. I used this website http://exchangeserverpro.com/exchange-server-2010-room-mailboxes-step-by-step-guide/ to set up the Rooms but the same process does not work for the fourth room.


    • Edited by BSeanD Tuesday, June 3, 2014 6:17 AM
    Tuesday, June 3, 2014 6:08 AM
  • Can you try to open it in Outlook Web App OWA.

    Thanks Prem P Rana MCSA Messaging 2003 MCSE 2003 Server MCTS MCITP Exchange 2007, 2010 Gurgaon, India http://blogs.msexchange-experts.com

    Hi Prem,

    When I use OWA I can see the three mailboxes I've created but not the fourth one.

    Sean

    Tuesday, June 3, 2014 11:39 PM
  • Hi Sean,

    Could you please check the conference room type,whether it is an Auto Accept or Delegate Type.

     checking the conference room type :

    Get-CalendarProcessing conference room| fl *policy*

    you may get the below results:

    >Get-CalendarProcessing conferenceroom name| fl *policy*

    RequestOutOfPolicy    : {}
    AllRequestOutOfPolicy : False
    BookInPolicy          : {}
    AllBookInPolicy       : True
    RequestInPolicy       : {}
    AllRequestInPolicy    : True

    If "AllBookInPolicy       : True" it mean it is an Auto Accept type and if "AllBookInPolicy : False" then it is Delegate type conference room.

    If it is an Auto accept type then you should have Editor access on the concern room calendar to manage it and the same time if the room is an Delegate type you suppose to have Delegate access over the room.

    To check whether you have permissions to access the room calendar.

    >Get-MailboxFolderPermission -Identity conferenceroom name:\calendar


    RunspaceId   : b36c1c40-34df-49de-a978-792c216c211e
    FolderName   : Calendar
    User         : Default
    AccessRights : {LimitedDetails}
    Identity     : Default
    IsValid      : True

    RunspaceId   : b36c1c40-34df-49de-a978-792c216c211e
    FolderName   : Calendar
    User         : Anonymous
    AccessRights : {None}
    Identity     : Anonymous
    IsValid      : True

    RunspaceId   : b36c1c40-34df-49de-a978-792c216c211e
    FolderName   : Calendar
    User         : skumar(s)
    AccessRights : {Editor}
    IsValid      : True

    Monday, October 6, 2014 10:31 AM