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My Windows PC doesn't detect my phone via USB RRS feed

  • Question

  • Hi.  

    When I plug in my USB cord, I expect my PC to detect my phone.  Device Manager reports my phone as an "MTP USB Device."  Any advice on how I can get my PC to recognize my phone as a phone so I can access my information?  Thanks.

    Monday, December 29, 2014 5:15 AM

All replies

  • Does it not appear in File Explorer at this point anyway?

    What version of Windows do you have?

    Tuesday, December 30, 2014 1:50 PM
    Moderator
  • Hi.  

    When I plug in my USB cord, I expect my PC to detect my phone.  Device Manager reports my phone as an "MTP USB Device."  Any advice on how I can get my PC to recognize my phone as a phone so I can access my information?  Thanks.


    Try removing that driver and reconnecting the phone.
    Thursday, January 8, 2015 8:33 PM
    Moderator