locked
Exchange 2007 E-mail Notifications RRS feed

  • Question

  • Dear Team,

    I have a question on e-mail notifications. The requirement is that when an internal exchange 2007 user sends an e-mail to another internal exchange 2007 user, using Outlook 2007 (without clicking the read receipt or delivery receipt) he should receive an auto notification that the mail has been delivered and read by the recipient. I got to know that this is possible with Lotus Domino and would like to achieve the same with Exchange 2007.

    Regards,
    Savio Fernandes.

    Sr.Software Consultant

     

    Wednesday, August 26, 2009 5:41 AM

Answers

All replies

  • Its basically Outlook feature sso you can set these settings forcefully for all users by default using office/outlook group policy template (adm files)... 

    Office 2003 Policy Template Files and Deployment Planning Tools
    2007 Office system Administrative Template files (ADM, ADMX, ADML) and Office Customization Tool version 2.0

    Amit Tank | MVP – Exchange Server | MCITP: EMA | MCSA: M | http://ExchangeShare.WordPress.com

    • Marked as answer by Xiu Zhang Monday, September 7, 2009 1:47 AM
    Wednesday, August 26, 2009 6:18 AM
  • Agreed with Amit, This is not a Exchange feature but possible only through Client. instead of setting this on individual client you can have use Office/Outlook GP template and force this policy to everyone required.

    Thanks.

    Vishal Ramnani | MCITP - Exchange 2007 | MCSE Messaging | MCTS - Win 2008 Config
    Wednesday, August 26, 2009 8:42 AM
  • Hi Amit/Vishal,

    Thanks. but what i am looking is for sumthin beyond that. As you guys know that the recipient has the option to not send a read receipt but i would to have that configured for all users irrespective of what mail they receive the sender should get an intimation that the mail has been read. can this be done from the group policy template for outlook..do let me know on this

    pls let me know asap..thanks guys

    savio
    sr soft consultant

    Wednesday, August 26, 2009 3:18 PM
  • Yes, Please try to download ADM from the following link.

    2007 Office system Administrative Template files (ADM, ADMX, ADML) and Office Customization Tool version 2.0
    http://www.microsoft.com/downloads/details.aspx?FamilyID=92d8519a-e143-4aee-8f7a-e4bbaeba13e7&displaylang=en

    Regards,
    Xiu
    Thursday, August 27, 2009 4:43 AM
  • Dear Xiu,

    I hope you got what i am trying to achieve. If User A sends an email with a read receipt to User B and User B selects not to send a read receipt to User A, even in that case irrespective of whether User B if he decides to send a read receipt or not, User A should get a notification that his email was read. I want this to apply to all users.

    Regards,
    Savio F

    Thursday, August 27, 2009 6:21 AM
  • I suppose from Server side it is not possible to request read receipts but from client there are few options as below...

    • Group Policy template. as provided above by Xiu and Amit.
    • Registrie.
      HKCU\Software\Policies\Microsoft\Office\12.0\Outlook\Options\Mail
      Value name: Receipt Response
      Value type: REG_DWORD
      Value data: 0 = Always send a response
      1 = Never send a response
      2 = Ask before sending a response (default)
    Thanks.

    Vishal Ramnani | MCITP - Exchange 2007 | MCSE Messaging | MCTS - Win 2008 Config
    Monday, August 31, 2009 1:09 PM
  • Hi,

    For how to create policy to get read recipient,you can refer to my post in the following thread. 

    Read Receipt generated from Recipient Rule
    http://social.technet.microsoft.com/Forums/en-US/exchangesvrclients/thread/45981dc4-f058-4201-90c1-6cf8ce49dac9

    Regards,
    Xiu
    • Proposed as answer by Amit Tank Tuesday, September 1, 2009 2:31 AM
    • Marked as answer by Xiu Zhang Monday, September 7, 2009 1:47 AM
    Tuesday, September 1, 2009 1:39 AM