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Windows Update Error: 8E5E03FB when installing the Windows Update (KB2530548) for Internet Explorer 9 RRS feed

  • Question

  • Hello

    I am having a lot of problems to install this update (KB2530548) for Internet Explorer 9, simply, windows update don't install it.

    Windows update works fine in my computer, but with this update it's completely impossible, don't allow me to install it, and give me this error.

    The first time I tried to install this update, it seemed to work, the system restarted and crashh windows was unable to load normally. I got a black screen giving me the option to repair windows. I repaired it, and now, when I try to install this update, always give me this error: KB2530548

    How may I solve it?

     

    I'm using windows vista 32 bits, SP2, with all the updates okay, except this one. My antivirus is always turned off when installing updates, it is ESET NOD32 antivirus.

    Friday, June 17, 2011 4:35 PM

Answers

  • Hi,

    It seems that the update can install but the computer will crash after rebooting. Black screen was received.

    Given this situation, this update may have conflict with drivers installed on your system.

    After downloading the update, I suggest prepare Device clean boot to troubleshoot the issue.

    Device Clean Boot
    ==============
    In this situation, your system will only have the basic hardware devices and it should be more stable. If it is inconvenient to unplug the devices, we can disable them in Device Manager. Please refer to the following steps:
     
    1. Click "Start", type "DEVMGMT.MSC" in the Search textbox and press Enter.
    2. Expand "Sound, video and game controllers".
    3. Right click on your Sound Card, select "Properties"
    4. Click "Driver" tab, click Disable (Disable the selected device). Click OK
    5. Please use the same method to disable other hardware such as: Modem, network card, CD-R drive. Please note some devices such as video adapter are not available to be disabled.
    6. Please restart the computer. Can we boot in Windows Vista properly? If so, please continue prepare a clean boot to troubleshoot.

    Clean Boot prevents software conflicts by preventing the startup items and non Microsoft services from loading. This way you can safely follow the process of elimination to check which application is causing this behavior.
     
    Refer:
    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    http://support.microsoft.com/kb/929135
    Note: Ensure that you put your computer back to normal startup mode after completing the troubleshooting steps. Steps are available in the article given above.

    Regards,

     


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Wednesday, June 22, 2011 8:27 AM
    Moderator

All replies

  • Try proceeding like that:

    • run sfc /scannow and chkdsk /r /f
    • Download and install the System Update Readiness tool for Windows Vista
    • Reset Windows Update Components
    • Download and install the update manually

    If this does not help, perform a repair install of your OS.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

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    Saturday, June 18, 2011 3:26 PM
  • hello there

    the scannow tells me everything if right, and I don't have problems

    I performed a repair install of my Vista and tried to install the update manually, but it also don't work.

    I'm downloading perfectly all the windows updates, is this particular update the one that is not working properly...

    any suggestions?


    Wednesday, June 22, 2011 7:20 AM
  • Hi,

    It seems that the update can install but the computer will crash after rebooting. Black screen was received.

    Given this situation, this update may have conflict with drivers installed on your system.

    After downloading the update, I suggest prepare Device clean boot to troubleshoot the issue.

    Device Clean Boot
    ==============
    In this situation, your system will only have the basic hardware devices and it should be more stable. If it is inconvenient to unplug the devices, we can disable them in Device Manager. Please refer to the following steps:
     
    1. Click "Start", type "DEVMGMT.MSC" in the Search textbox and press Enter.
    2. Expand "Sound, video and game controllers".
    3. Right click on your Sound Card, select "Properties"
    4. Click "Driver" tab, click Disable (Disable the selected device). Click OK
    5. Please use the same method to disable other hardware such as: Modem, network card, CD-R drive. Please note some devices such as video adapter are not available to be disabled.
    6. Please restart the computer. Can we boot in Windows Vista properly? If so, please continue prepare a clean boot to troubleshoot.

    Clean Boot prevents software conflicts by preventing the startup items and non Microsoft services from loading. This way you can safely follow the process of elimination to check which application is causing this behavior.
     
    Refer:
    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    http://support.microsoft.com/kb/929135
    Note: Ensure that you put your computer back to normal startup mode after completing the troubleshooting steps. Steps are available in the article given above.

    Regards,

     


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Wednesday, June 22, 2011 8:27 AM
    Moderator
  • Hello

    Being so complex to fix, I am wondering if may I hide the update?

    To be honest I almost don't use IE9, I use Firefox in a 90% of the time, and just in a very few cases explorer... so am I in risk if I don't install this update?

    The process to fix the problem is so painful, that sincerely, if this update don't represent a serious threat to my computer safety (having in mind I don't use explorer) then I'd rather avoid it, I'd hide the update, and then just continue using my computer without these headaches.

    Please, confirm me.

    Thanks

    Thursday, June 23, 2011 3:27 PM
  • Hi JoseMan09,

    It is OK to hide the update and wait for further service pack.

    Regards,


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Monday, June 27, 2011 3:11 AM
    Moderator
  • Sorry, when you say Further Service pack you meant Windows Vista SP3 ? or a Service Pack for explorer ???

    Regards,

    Monday, June 27, 2011 11:56 PM