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Run-time error '436' Object doesn't support this property or method RRS feed

  • Question

  • When User Opens a template in word 2003 the follow ocours Run-time error '436' Object doesn't support this property or method
    Thursday, June 23, 2011 4:47 PM

Answers

  • Hi

     

    Thank you for using Microsoft Office for IT Professionals Forums.

     

    From your description, This problem might occur if you add Marco or VBA code to global template (Normal.dotm).

    You can follow these steps to Change the template that is used by the document in Word 2003.

    This steps to repair global template (Normal.dotm), If you confirm this is Code issue, I suggest you post this thread to Developer Forum.

    Microsoft Office for Developers:

    http://social.msdn.microsoft.com/Forums/en/category/officedev

     

    Change the template that is used by the document in Word 2003

    Step 1: Determine the template that is used by the document

    1. Open the problem document in Word 2003.
    2. On the Tools menu, click Templates and Add-ins.

    The Document template box will list the template that is used by the document. If the template listed is Normal, go to step 2. Otherwise, go to step 3.

     

    Step 2: Rename the global template (Normal.dotm)

    Follow the steps for the operating system that you are using:

    Windows Vista and Windows 7

    1. Exit Word 2003
    2. Click Start.
    3. In the Start Search box, type the following text, and then press ENTER:
      %userprofile%\appdata\roaming\microsoft\templates
    4. Right-click Normal.dot, and then click Rename.
    5. Type Oldword.old, and then press ENTER.
    6. Close Windows Explorer.
    7. Start Word 2003, and then open the document.

     

    Microsoft Windows XP

    1. Exit Word 2003
    2. Click Start, and then click Run.
    3. In the Open box, type the following text, and then press ENTER:
      %userprofile%\Application Data\Microsoft\Templates
    4. Right-click Normal.dot, and then click Rename.
    5. Type Oldword.old, and then press ENTER.
    6. Close Windows Explorer.

     

    Step 3: Change the document template

    1. Open the problem document in Word 2003.

    2.      On the Tools menu, click Templates and Add-ins.

    3.      If the Document template box lists a template other than Normal.dot, click Attach.

    4.      In the Templates folder, click Normal (Normal.dot), and then click Open.

    5.      Click OK to close the Templates and Add-ins dialog box.

    6.      Exit Word 2003

    Step 4: Verify that changing templates worked.

    Start Word with its default settings. You can use the /a switch to start Word. When you use the /a switch, Word does not load any add-ins nor does it use your existing Normal.dot template. 

     

    Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything I can do for you, please feel free to let me know.

     

    =================

    Best Regards, 

    William Zhou

    TechNet Subscriber Support in forum

    If you have any feedback on our support, please contact  tnmff@microsoft.com


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    Monday, June 27, 2011 1:48 AM

All replies

  • Hi

     

    Thank you for using Microsoft Office for IT Professionals Forums.

     

    From your description, This problem might occur if you add Marco or VBA code to global template (Normal.dotm).

    You can follow these steps to Change the template that is used by the document in Word 2003.

    This steps to repair global template (Normal.dotm), If you confirm this is Code issue, I suggest you post this thread to Developer Forum.

    Microsoft Office for Developers:

    http://social.msdn.microsoft.com/Forums/en/category/officedev

     

    Change the template that is used by the document in Word 2003

    Step 1: Determine the template that is used by the document

    1. Open the problem document in Word 2003.
    2. On the Tools menu, click Templates and Add-ins.

    The Document template box will list the template that is used by the document. If the template listed is Normal, go to step 2. Otherwise, go to step 3.

     

    Step 2: Rename the global template (Normal.dotm)

    Follow the steps for the operating system that you are using:

    Windows Vista and Windows 7

    1. Exit Word 2003
    2. Click Start.
    3. In the Start Search box, type the following text, and then press ENTER:
      %userprofile%\appdata\roaming\microsoft\templates
    4. Right-click Normal.dot, and then click Rename.
    5. Type Oldword.old, and then press ENTER.
    6. Close Windows Explorer.
    7. Start Word 2003, and then open the document.

     

    Microsoft Windows XP

    1. Exit Word 2003
    2. Click Start, and then click Run.
    3. In the Open box, type the following text, and then press ENTER:
      %userprofile%\Application Data\Microsoft\Templates
    4. Right-click Normal.dot, and then click Rename.
    5. Type Oldword.old, and then press ENTER.
    6. Close Windows Explorer.

     

    Step 3: Change the document template

    1. Open the problem document in Word 2003.

    2.      On the Tools menu, click Templates and Add-ins.

    3.      If the Document template box lists a template other than Normal.dot, click Attach.

    4.      In the Templates folder, click Normal (Normal.dot), and then click Open.

    5.      Click OK to close the Templates and Add-ins dialog box.

    6.      Exit Word 2003

    Step 4: Verify that changing templates worked.

    Start Word with its default settings. You can use the /a switch to start Word. When you use the /a switch, Word does not load any add-ins nor does it use your existing Normal.dot template. 

     

    Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything I can do for you, please feel free to let me know.

     

    =================

    Best Regards, 

    William Zhou

    TechNet Subscriber Support in forum

    If you have any feedback on our support, please contact  tnmff@microsoft.com


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    Monday, June 27, 2011 1:48 AM
  • Hi,

     

    I am writing to see how everything is going with this issue. Is the problem resolved? If there is anything I can do for you, please feel free to let me know.

     

    Best Regards,

     

    William Zhou

    =================

    Forum Support

    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com

    Wednesday, June 29, 2011 1:43 AM
  • Hi,

     

    As I have not heard from you for several days. I will go ahead and close this thread. If this issue is not resolved or you have any questions, please feel free to reply to us and this thread will be re-opened.

     

    Best Regards,

     

    William Zhou

    =================

    Forum Support

    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com


    Thursday, June 30, 2011 1:01 AM