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Thank you for using
Microsoft Office for IT Professionals Forums.
From your description, This problem might occur if you add Marco or VBA code to global template (Normal.dotm).
You can follow these steps to Change the template that is used by the document in Word 2003.
This steps to repair global template
(Normal.dotm), If you confirm this is Code issue, I suggest you post this thread to Developer Forum.
Microsoft Office for Developers:
http://social.msdn.microsoft.com/Forums/en/category/officedev
Change the template that is used by the document in Word 2003
Step 1: Determine the template that is used by the document
- Open the problem document in Word 2003.
- On the Tools menu, click Templates and Add-ins.
The
Document template box will list the template that is used by the document. If the template listed is
Normal, go to step 2. Otherwise, go to step 3.
Step 2: Rename the global template (Normal.dotm)
Follow the steps for the operating system that you are using:
Windows Vista and Windows 7
- Exit Word 2003
- Click
Start.
- In the
Start Search box, type the following text, and then press
ENTER:
%userprofile%\appdata\roaming\microsoft\templates - Right-click
Normal.dot, and then click Rename.
- Type
Oldword.old, and then press ENTER.
- Close Windows Explorer.
- Start Word 2003, and then open the document.
Microsoft Windows XP
- Exit Word 2003
- Click
Start, and then click Run.
- In the
Open box, type the following text, and then press ENTER:
%userprofile%\Application Data\Microsoft\Templates
- Right-click
Normal.dot, and then click Rename.
- Type
Oldword.old, and then press ENTER.
- Close Windows Explorer.
Step 3: Change the document template
- Open the problem document in Word 2003.
2.
On the Tools menu, click Templates and Add-ins.
3.
If the Document template box lists a template other than
Normal.dot, click Attach.
4.
In the Templates folder, click Normal (Normal.dot), and then click Open.
5.
Click
OK to close the Templates and Add-ins dialog box.
6.
Exit Word 2003
Step 4: Verify that changing templates worked.
Start Word with its default settings. You can use the /a switch to start Word. When you use the /a switch,
Word does not load any add-ins nor does it use your existing Normal.dot template.
Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything
I can do for you, please feel free to let me know.
=================
Best Regards,
William Zhou
TechNet Subscriber Support in forum
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