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scanner sending emails cannot download to pop3 configured outlook 2010 RRS feed

  • Question

  • hi,

     Most of my office employees used to scan documents by sending it as pdf email attached documents to their exchange 2007 email accounts from the scanner,  one of them now facing a problem that he is not able to receive scanner sending emails to his desktop which is configurd with pop3 in outlook 2010. he can see those scanned documents via OWA. can anyone tell what the problem is..? 

     Thank You....

    Sreejith  

    Saturday, October 13, 2012 8:14 AM

Answers

  • On Sat, 13 Oct 2012 08:14:31 +0000, SreejithsKSA wrote:
     
    > Most of my office employees used to scan documents by sending it as pdf email attached documents to their exchange 2007 email accounts from the scanner, one of them now facing a problem that he is not able to receive scanner sending emails to his desktop which is configurd with pop3 in outlook 2010. he can see those scanned documents via OWA. can anyone tell what the problem is..?
     
    If you can see the messages with OWA then the problem is at the client
    side. Try creating a new Outlook profile. If that doesn't help you
    should ask your question in the Outlook forum.
     
    ---
    Rich Matheisen
    MCSE+I, Exchange MVP
     

    --- Rich Matheisen MCSE+I, Exchange MVP
    Saturday, October 13, 2012 5:24 PM