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antivirus soft / Windows failed to start. A recent hardware or software change might be the cause. RRS feed

  • Question

  • Hello, sorry if this is in the wrong section, im new and i dont know where this topic would go.

    I have a windows xp and I was recently hit with the rouge antivirus soft anti-virus program.  rkill worked long enough for me to do a system restore, and everything seems to work fine except when i want to do a system recovery with my recovery disk, I get a message saying

    Windows failed to start. A recent hardware or software change might be the cause.
    To fix the problem:

    1. Insert your Windows installation disc and restart the computer.
    2. Choose your language settings and click next.
    3. Click "repair your computer

    i have visited this site to try to find a solution: http://www.shailen.sukul.org/2008/02/windows-failed-to-start-recent-hardware.html but i dont have the options 4-8

    i have a feeling this virus has done some damage to my computer or is still lurking around. how can i fix this?

    Friday, May 14, 2010 3:44 PM