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Can't install a program

    Question

  • Hello,

    I'm trying to install Grass Vally Edios 8 trail version. 

    Will installing the installer crashes on fatal error. Looking at the generated log file I found between lot of information the next:

    [2A40:1E50][2017-04-27T00:12:02]i000: Setting string variable 'ActualLogonUser' to value 'משפחת שמוחה'

    ...

    [2A40:1E50][2017-04-27T00:12:02]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\3DB9~1\AppData\Local\Temp\EDIUS_8_20170427001202.log'

    ...

    [1A14:26CC][2017-04-27T00:12:30]i301: Applying execute package: MSI.Edius, action: Install, path: C:\ProgramData\Package Cache\{0F76163F-73DE-483F-B86F-9FB85704FC98}v8.3.2.1697\EdiusPackage.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" TELEMETRY="1"'
    [1A14:26CC][2017-04-27T00:15:49]e000: Error 0x80070643: Failed to install MSI package.
    [1A14:26CC][2017-04-27T00:15:49]e000: Error 0x80070643: Failed to execute MSI package.
    [2A40:1E50][2017-04-27T00:15:49]e000: Error 0x80070643: Failed to configure per-machine MSI package.
    [2A40:1E50][2017-04-27T00:15:49]i319: Applied execute package: MSI.Edius, result: 0x80070643, restart: None
    [2A40:1E50][2017-04-27T00:15:49]e000: Error 0x80070643: Failed to execute MSI package.

    I've noticed that the directory 'C:\Users\3DB9~1\AppData\Local\Temp' dosent exists at all

    beside the user name "משפחת שמוחה" which is in hebrew is no longer my user name (I think so, I dont know...)

    I thing that there is a little mess here ...

    can you help me with that ?

    Wednesday, April 26, 2017 9:37 PM

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