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Windows 7 64 Bit Freezing at start up RRS feed

  • Question

  • My CPU is freezing at start up as the windows logo is coming together.  I have attempted to use all tools found using F8 key.  The only way it will start normally is when I open the tower and remove the memory ( 2 gigs of memory in 3 slot = total 6gigs ) and then re-install them. The CPU will now boot up normally but, this issue will then re-occur at the next start-up. Is this a software or hardware related problem and how can it be resolved?  Thanks, Scott
    Wednesday, August 29, 2012 2:50 PM

Answers

  • Have you tried booting with 1 stick of memory at a time?
    • Proposed as answer by Jeremy_Wu Monday, September 3, 2012 9:32 AM
    • Marked as answer by Jeremy_Wu Tuesday, September 4, 2012 8:40 AM
    Thursday, August 30, 2012 2:21 AM
  • Hi,


    Based on the description, I’m afraid that the issue is related to the memory.


    Therefore, I would like to suggest test your memory one by one as Schoicka said.


    Also, you can use system recovery options and perform Memory Diagnostic.


    Hope this helps.


    Jeremy Wu

    TechNet Community Support

    • Proposed as answer by Jeremy_Wu Monday, September 3, 2012 9:32 AM
    • Marked as answer by Jeremy_Wu Tuesday, September 4, 2012 8:40 AM
    Thursday, August 30, 2012 5:37 AM

All replies

  • Have you tried booting with 1 stick of memory at a time?
    • Proposed as answer by Jeremy_Wu Monday, September 3, 2012 9:32 AM
    • Marked as answer by Jeremy_Wu Tuesday, September 4, 2012 8:40 AM
    Thursday, August 30, 2012 2:21 AM
  • Hi,


    Based on the description, I’m afraid that the issue is related to the memory.


    Therefore, I would like to suggest test your memory one by one as Schoicka said.


    Also, you can use system recovery options and perform Memory Diagnostic.


    Hope this helps.


    Jeremy Wu

    TechNet Community Support

    • Proposed as answer by Jeremy_Wu Monday, September 3, 2012 9:32 AM
    • Marked as answer by Jeremy_Wu Tuesday, September 4, 2012 8:40 AM
    Thursday, August 30, 2012 5:37 AM