windows fax file name reset


  • Hi,

    I have a windows 2016 std setup as fax server, everything runs fine except one thing:

    every time, the building lost power in weekend or restart the server after upgrade, the received fax file name will be reset to start from Fax00000000 again. Can it be setup to follow the name # after restart?

    I had 2012 std fax server before, it didn't have this problem, the fax would continue follow the name rule after restart.

    researched Regedit, fax service manager, don't know where to change setting.  



    • Edited by ITdragon Monday, June 25, 2018 4:08 PM
    Monday, June 25, 2018 4:07 PM

All replies

  • Hi,

    I didn't found any related information about it in Microsoft official documents. Also, I will continue to research and text in the future.
    If we have any updates about this issue, we will keep you posted as soon as possible. Your kind understanding is appreciated.  

    Best Regards,


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    Tuesday, June 26, 2018 7:01 AM