windows update error 80072EE2 in server 2008 r2 service pack 1 RRS feed

  • Question

  • Hello Everyone ,

    I am the Sr analyst in wintel team and having a issue with server 2008 R2 . we have multiple servers in production ,which needs to be update to 2012 R2 . as the support from Microsoft has ended on jan 14 2020 . before upgrade to 2012 R2 . i need to do the windows update on my production servers which are running 2008 R2

    the error which i am getting is below 

    error(s) found 

    code 80072EE2

    steps which i have performed .

    disable offload

    check all registry settings

    deleted software distribution files and restart the windows update service 

    Kindly help me to resolve it if any one knows about the solution .




    Wednesday, February 5, 2020 7:11 PM

All replies

  • Hi


    Since 2008 R2 has out of support, you need to update to 2012R2 or higher version to achieve new update packages.

    Suggest you performing a clean installation to windows server 2012r2 then chck if it works.

    Hope can help you. Have a nice day!


    Best Regards,


    Please remember to mark the replies as answers if they help.
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    Thursday, February 6, 2020 7:44 AM
  • Hello i can not perform the clean installation as it has a lot of oracle DB data .

    i can perform the in-palace upgrade for 2012 R2 .

    i just concerned that if i do the in-palace up grade without updating the 2008 R2 updates .

    may be i will be in trouble or the server would not come up after restart .

    Thursday, February 6, 2020 10:54 AM
  • Hello,

    Remove Kaspersky AV.

    Suggestion 2: Disable firewalls or other Internet browser programs that can affect the Internet connection

    The following programs can affect the connection to the Windows Update site and I suggest we remove or disable them:

     Download Accelerator
    Browser Blaster
    Sygate Personal Firewall
    Norton Internet Security
    Freedom Firewall
    Zone Alarm Firewall
    If you have any other similar programs such as a pop-up blocker, please also temporarily remove or disable it to test the issue.

    Suggestion 3: Reset Internet Explorer settings
    1. Click Start, Run, type: "inetcpl.cpl" (without quotation marks) and press Enter.
    2. Switch to the Advanced tab.
    3. Click the "Reset Internet Explorer Settings" button.
    4. Click Reset to confirm the operation.
    5. Click Close when the resetting process has finished.
    6. Uncheck the "Enable third-party browser extensions" option in the Browsing box.
    7. Click Apply, click OK.

    Suggestion 4: Reset the proxy list (and bypass list)
    This issue can occur if the proxy has not been configured correctly. Let's first reset the proxy list.
    1. Open Internet Explorer.
    2. On the Tools menu, click Internet Options.
    3. Click the Connections tab, click LAN Settings, and then click Advance.
    4. Delete any entry in the Exceptions section.
    5. Quit Internet Explorer.
    6. Click Start, click Run, type cmd, and then click OK.
    7. Type the following commands. Press ENTER after each command.

    net stop wuauserv
    net start wuauserv

    Note: If you are using proxy server, then please make sure that the settings are configured correctly by contacting your Network Administrator.

    After finishing these steps, please go to the Windows Update site to check the issue again. If the issue still persists, we can try the following suggestion.

    Suggestion 5: Rename the Hosts file

    The Hosts file is used for host name resolution. If this file has been modified, we cannot access the Windows Update site properly and can receive the error code.

     1. Click Start, Run, type "%SystemRoot%\system32\drivers\etc" (Without the quotation) and then press Enter.
    2. Right-click on the file "Hosts" (without quotations) and choose Rename
    3. Rename the file to "hostsold" (without quotations)
    4. Then, clear the DNS (Domain Name Resolution) cache:
    1). Click Start, Run, type "cmd" (Without the quotation) and press Enter.
    2). In the opened window, type: "ipconfig /flushdns" (Without quotations) and press Enter.
    Note: The hosts file will be generated automatically after being removed.
    Thursday, February 6, 2020 4:31 PM