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BLUESCREEN FOR WINDOWS 7 RRS feed

  • Question

  • Hi for the past several weeks I keep getting bluescreens that crashes my computer now and then which is starting to make me worried because i dont know if its affecting any of my files Or something in my computer is broken or deleted etc.  It restarts with a window that says "Windows has recovered from an unexpected shutdown", with sum error information:

    BlueScreen

      OS Version: 6.1.7601.2.1.0.256.1

      Locale ID: 2057

    Additional information about the problem:

      BCCode: 1000008e

      BCP1: C0000005

      BCP2: 00000000

      BCP3: 99F7C6E0

      BCP4: 00000000

      OS Version: 6_1_7601

      Service Pack: 1_0

      Product: 256_1

    WHAT CAN I DO TO FIX THIS PLEASE BECAUSE IT KEEP ON HAPPENING :(.

    P.S i have some battery problem to like every time i charge my computer with the charger  and then i take it out it only stay alive for like 3 minutes. my computer says it a battery problem but is it my computer main battery or the plug in one. Plus is this the main cause for the bluescreeen

    SOrry for confusing you with all these questions i just very worried about my computer :'( x


    Monday, April 9, 2012 2:07 PM

Answers

  • Hello,

    Bug Check Code 0x1000008e: http://msdn.microsoft.com/en-us/library/windows/hardware/ff557203%28v=vs.85%29.aspx

    Please start by:

    • Uninstalling all unused programs
    • Updating all possible drivers
    • Performing a clean boot: http://support.microsoft.com/kb/929135
    • Disabling all security softwares you have
    • Running memtest86+. If an error was detected then replace the faulty RAM or contact your Manufacturer Technical Support for assistance

    Once done, check results.

    If this does not help then consider uploading new dump files (c:\windows\minidump) after enabling Driver Verifier.

    You can also contact Microsoft CSS for assistance.


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.   

    Microsoft Student Partner 2010 / 2011
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    Microsoft Certified Systems Administrator: Security
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    • Marked as answer by Leo Huang Monday, April 16, 2012 7:36 AM
    Tuesday, April 10, 2012 9:30 PM

All replies

  • 8E: KERNEL_MODE_EXCEPTION_NOT_HANDLED

    http://mikemstech.blogspot.com/2011/12/troubleshooting-0x8e.html

    With P1=c0000005, looking at the current dumps won't do a lot of good. Please enable driver verifier:

    http://mikemstech.blogspot.com/2011/12/enable-driver-verifier-to-help-identify.html

    And either analyze or upload the dumps from c:\windows\minidump after the next few crashes:

    http://mikemstech.blogspot.com/2010/08/skydrive-uploading-files-for-community.html

    Monday, April 9, 2012 2:20 PM
  • Hi thanks for replying but if I do all of this would it get rid of my bluescreen or this just tell me whats wrong with my computer? :S
    Monday, April 9, 2012 6:54 PM
  • it will tell us whats wrong so we can tell you how to get rid of the bluescreen...
    Monday, April 9, 2012 7:22 PM
  • Hello,

    Bug Check Code 0x1000008e: http://msdn.microsoft.com/en-us/library/windows/hardware/ff557203%28v=vs.85%29.aspx

    Please start by:

    • Uninstalling all unused programs
    • Updating all possible drivers
    • Performing a clean boot: http://support.microsoft.com/kb/929135
    • Disabling all security softwares you have
    • Running memtest86+. If an error was detected then replace the faulty RAM or contact your Manufacturer Technical Support for assistance

    Once done, check results.

    If this does not help then consider uploading new dump files (c:\windows\minidump) after enabling Driver Verifier.

    You can also contact Microsoft CSS for assistance.


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.   

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified Technology Specialist: Designing and Providing Volume Licensing Solutions to Large Organizations
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Microsoft Certified Trainer

    • Marked as answer by Leo Huang Monday, April 16, 2012 7:36 AM
    Tuesday, April 10, 2012 9:30 PM