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Blue Screen Error RRS feed

  • Question

  • hello sir

    sorry for bad english in advance. i hope u will understand

    i have windows 7 ultimate 32-bit (6.1, build 7600).

    i am victim of Blue Screen. i think when i update my window then it happens. because when i dont do this then my pc is ok after installing update  then blue screen appear after sometimes later or next day. plz help me i can give all kind of information whatever you ask

    thanks

    again sorry for bad english because i am not good in english. i hope u will understand

    Thursday, October 28, 2010 1:50 PM

Answers

  • You may boot in Clean Boot Mode as BSOD can be caused by programs that are running in kernel mode.

    Perform a clean startup to determine whether background programs are interfering with your game or program

    If the issue persists in Clean Boot Mode you can try to check the driver signature. To do so, in Start Search box enter sigverif.exe. Then click the start button in “File Signature Verification”. In the result list, please pick up *.sys files, rename one of them and then shut down or restart to check if the issue still occurs. If the issue persists, rename another *.sys file listed in the result of driver signature verifying, and check result again. By doing so we can determine which un-singed driver is the root cause.

    Another way is enable muni-dump and use Windbg. Please refer:

    How to read the small memory dump files that Windows creates for debugging

    You may paste the result in your next post for analyzing.



    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Arthur Xie Wednesday, November 3, 2010 9:38 AM
    Monday, November 1, 2010 9:34 AM

All replies

  • Have you recently made any changes to the hardware or the drivers of the system? You might try running the driver
    verifier to see if it can isolate a particular driver that is misbehaving.


    Have a look to this link .

    If this does not help, please try to update all your drivers and check if the problem persists or not.

     

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
    Thursday, October 28, 2010 2:15 PM
  • upload the files from the folder C:\Windows\Minidump please.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Thursday, October 28, 2010 3:46 PM
  • Hi,
     
    Please zip up the files in C:\Windows\Minidump and post them to skydrive
    for further analysis,
     
     

    -- Mike Burr
    Thursday, October 28, 2010 8:40 PM
  • You may boot in Clean Boot Mode as BSOD can be caused by programs that are running in kernel mode.

    Perform a clean startup to determine whether background programs are interfering with your game or program

    If the issue persists in Clean Boot Mode you can try to check the driver signature. To do so, in Start Search box enter sigverif.exe. Then click the start button in “File Signature Verification”. In the result list, please pick up *.sys files, rename one of them and then shut down or restart to check if the issue still occurs. If the issue persists, rename another *.sys file listed in the result of driver signature verifying, and check result again. By doing so we can determine which un-singed driver is the root cause.

    Another way is enable muni-dump and use Windbg. Please refer:

    How to read the small memory dump files that Windows creates for debugging

    You may paste the result in your next post for analyzing.



    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Arthur Xie Wednesday, November 3, 2010 9:38 AM
    Monday, November 1, 2010 9:34 AM