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exchange 2007 : event id failed source agent - how to know which agent failed this RRS feed

  • Question

  • my mail server is blocking this email noreply@notifications.skype.com. when i check on msg tracking event ID receive Source SMTP but it does not deliver to my user: have this error on the msg tracking event id failed : failed source Agent.

    is this something to do with my antivirus (trend Micro)

    Wednesday, September 24, 2014 9:40 AM

Answers

  • Hi,

    Based on your description, it seems that the issue is related to some agent involved  in to the message delivery.

    I suggest that you use Pipeline tracing to check the agent, you can look at the following article.

    Using Pipeline Tracing to Diagnose Transport Agent Problems
    http://technet.microsoft.com/en-gb/library/bb125198(v=exchg.80).aspx

    Besides, if possible, I recommend you disable your antivirus (trend Micro) temporarily to check result.

    Best regards,


    Belinda Ma
    TechNet Community Support


    Thursday, September 25, 2014 6:13 AM
    Moderator

All replies

  • You would have to ask Trend Micro.

    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

    Thursday, September 25, 2014 5:39 AM
    Moderator
  • Hi,

    Based on your description, it seems that the issue is related to some agent involved  in to the message delivery.

    I suggest that you use Pipeline tracing to check the agent, you can look at the following article.

    Using Pipeline Tracing to Diagnose Transport Agent Problems
    http://technet.microsoft.com/en-gb/library/bb125198(v=exchg.80).aspx

    Besides, if possible, I recommend you disable your antivirus (trend Micro) temporarily to check result.

    Best regards,


    Belinda Ma
    TechNet Community Support


    Thursday, September 25, 2014 6:13 AM
    Moderator