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Unable to upgrade Windows 10 1709 to 1803 code 0xC1900208 RRS feed

  • Question

  • I have created a TS to upgrade 1709 to 1803 but it keep famil with this error

    Windows Setup failed with hexadecimal exit code 0xC1900208 (decimal 3247440392)
    Failed to run the action: Upgrade Operating System.
    Unspecified error (Error: 80004005; Source: Windows) TSManager 12/10/2018 14:45:41 7832 (0x1E98)
    The execution of the group (Upgrade the Operating System) has failed and the execution has been aborted. An action failed.
    Operation aborted (Error: 80004004; Source: Windows) TSManager 12/10/2018 14:45:41 7832 (0x1E98)
    Failed to run the last action: Upgrade Operating System. Execution of task sequence failed.
    Unspecified error (Error: 80004005; Source: Windows) TSManager 12/10/2018 14:45:41 7832 (0x1E98)
    Task Sequence Engine failed! Code: enExecutionFail TSManager 12/10/2018 14:46:10 7832 (0x1E98)
    **************************************************************************** TSManager 12/10/2018 14:46:10 7832 (0x1E98)
    Task sequence execution failed with error code 80004005 TSManager 12/10/2018 14:46:10 7832 (0x1E98)
    Cleaning Up. TSManager 12/10/2018 14:46:10 7832 (0x1E98)
    Removing Authenticator TSManager 12/10/2018 14:46:10 7832 (0x1E98)
    Cleaning up task sequence folder TSManager 12/10/2018 14:46:10 7832 (0x1E98)
    Unable to delete file C:\_SMSTaskSequence\TSEnv.dat (0x80070005). Continuing. TSManager 12/10/2018 14:46:11 7832 (0x1E98)
    Failed to delete directory 'C:\_SMSTaskSequence' TSManager 12/10/2018 14:46:11 7832 (0x1E98)
    SetNamedSecurityInfo() failed. TSManager 12/10/2018 14:46:11 7832 (0x1E98)
    SetObjectOwner() failed. 0x80070005. TSManager 12/10/2018 14:46:11 7832 (0x1E98)
    RemoveFile() failed for C:\_SMSTaskSequence\TSEnv.dat. 0x80070005. TSManager 12/10/2018 14:46:11 7832 (0x1E98)
    RemoveDirectoryW failed (0x80070091) for C:\_SMSTaskSequence TSManager 12/10/2018 14:46:11 7832 (0x1E98)


    When I search for this error I found these articles

    https://social.technet.microsoft.co...00208-decimal-3247440392?forum=ConfigMgrCBOSD

    https://forums.prajwaldesai.com/thr...-exit-code-0xc1900208-decimal-3247440392.817/

    these article suggest that one of the software which is install on the pc is not compatible but nothing is install on this PC, No software including FEB/SCEP

    I try this on brand new system which has no software install on it and i'm still getting same error.
    Monday, October 15, 2018 11:46 AM

Answers

  • Hi LalaJee,

    0xC1900208= Compatibility issues found (hard block).

    It could be language mismatch, incompatible programs or incompatible drivers. Please kindly refer to below link to verify whether you have met all task sequence requirements.
    https://docs.microsoft.com/en-us/sccm/osd/deploy-use/upgrade-windows-to-the-latest-version#task-sequence-requirements-and-limitations

    In addition, have you check if your MP is working properly?

    Best Regards
    Tina Cao 


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Marked as answer by lalaJee Saturday, October 20, 2018 10:59 PM
    Tuesday, October 16, 2018 7:42 AM
  • For languages installed:
    administrative command prompt:  Lpksetup /u

    or

    administrative powershell:  Get-WinUserLanguageList

    https://www.tenforums.com/tutorials/3813-language-add-remove-change-windows-10-a.html


    • The following tasks are not compatible with the in-place upgrade. They require you to use traditional OS deployments:

      • Changing the computer's domain membership, or updating the local Administrators group.

      • Implementing a fundamental change on the computer, such as:

      • You have custom requirements including using a custom base image, using third-party disk encryption, or require WinPE offline operations.

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    Please remember to vote and to mark the replies as answers if they help.

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    Tuesday, October 16, 2018 3:05 PM

All replies

  • Did you try to analyze the Windows Setup Log files using SetupDiag? Maybe you get some additional information from it.

    https://docs.microsoft.com/en-us/windows/deployment/upgrade/setupdiag


    Simon Dettling | msitproblog.com | @SimonDettling

    Please remember to mark the post(s), which answered your question.

    Monday, October 15, 2018 6:33 PM
  • Hi LalaJee,

    0xC1900208= Compatibility issues found (hard block).

    It could be language mismatch, incompatible programs or incompatible drivers. Please kindly refer to below link to verify whether you have met all task sequence requirements.
    https://docs.microsoft.com/en-us/sccm/osd/deploy-use/upgrade-windows-to-the-latest-version#task-sequence-requirements-and-limitations

    In addition, have you check if your MP is working properly?

    Best Regards
    Tina Cao 


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Marked as answer by lalaJee Saturday, October 20, 2018 10:59 PM
    Tuesday, October 16, 2018 7:42 AM
  • If it is a brand new system then you can spend little time troubleshooting the failed upgrade.

    Instead perform a clean install with Windows 1803.

    1) Find a flash drive that you can format ( > or = 8 GB)

    2) Create a bootable Windows 10 ios (build 1803)

    https://www.microsoft.com/en-us/software-download/windows10

    3) Insert the flash drive into any USB port

    4) Power on the computer and click the applicable F key to boot to the BIOS boot menu.

    If it is a custom computer then you can temporarily modify the BIOS boot order to boot to the external USB HD.


    http://www.disk-image.com/faq-bootmenu.htm

    5) It may take 5 - 10 minutes for the iso to load while viewing the Microsoft Windows icon

    6) Select language, time, currency, and keyboard, or click next

    7) Click install

    8) Delete partitions > make an unallocated drive

    9) Follow the txt and images in this link:

    https://www.tenforums.com/tutorials/1950-clean-install-windows-10-a.html

    10) If you prefer to troubleshoot that can also be done but it take substantially longer and sometimes cannot be accomplished without clean install

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    Please remember to vote and to mark the replies as answers if they help.

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    Tuesday, October 16, 2018 8:06 AM
  • Hi questionsformicrosoftproducts

    When I say I done fresh install I mean I install 1709 and then try to upgrade to see if I get same error. it wasn't fresh install to 1803 because that wont help me with 400 PC which needs to be update from 1709 to 1803.

    Tuesday, October 16, 2018 8:55 AM
  • Hi Tina,

    Tuesday, October 16, 2018 9:01 AM
  • The Panther logs can be troubleshooted:

    C:\Windows\Panther
    setuperr.log
    setupact.log
    Setupmem.dmp
    setupapi.dev.log
    BlueBox.log
    Event logs (*.evtx)
    C:\$Windows.~BT\Sources\Rollback
    $Windows.~bt\Sources\Rollback\setupmem.dmp
    $Windows.~bt\Sources\Rollback\setupapi\setupapi.dev.log
    $Windows.~bt\Sources\Rollback*.evtx
    $Windows.~BT\Sources\Panther\UnattendGC
    miglog.xml
    Windows\Logs\Mosetup
    Setupapi.offline.log

    https://docs.microsoft.com/en-us/windows/deployment/upgrade/resolve-windows-10-upgrade-errors

    These are some general Windows upgrade troubleshooting steps:

    Run through this check list before the next upgrade attempt:

    1) remove nonessential hardware
    docks
    USB devices
    printers
    headset
    speakers
    bluetooth devices
    USB drives (other than a windows 10 iso if used for the upgrade)
    USB Wireless Mouse or Keyboard Receiver, USB Wireless Network Card,



    2) These should be the only attached devices:
    wired mouse
    wired keyboard
    monitor

    Any of these that have been done in the past week are not necessary to repeat:


    3) open administrative command prompt and type or copy and paste: (repair file system)
    chkdsk /x /f /r
    This may take many hours so plan to run overnight
    Find the chkdsk report in the event viewer using the information in this link and post into the thread:
    Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials
    https://www.tenforums.com/tutorials/40822-read-chkdsk-log-event-viewer-windows-10-a.html

    4) open administrative command prompt and copy and paste: (repair operating system)
    sfc /scannow
    dism /online /cleanup-image /restorehealth
    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    5) update windows (have all recommended updates installed) and reboot after updates

    6) uninstall all non-Microsoft antivirus software
    (This includes always on and manual software.)

    7) Verify that the drive has > 27 GB free space (At least 25 GB is needed for creating dumps)

    8) Place the computer in clean boot:
    https://support.microsoft.com/en-us/...oot-in-windows
    How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki

    9) Remove all unused SATA devices

    10) Uninstall non-Microsoft disk encryption software

    11) Run disk cleanup to clean temporary and system files

    12) Perform the next Windows upgrade with a bootable Windows 10 iso build 1803

    https://www.microsoft.com/en-us/software-download/windows10

    https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html

    13) run setupdiag after the next upgrade attempt:  https://docs.microsoft.com/en-us/windows/deployment/upgrade/setupdiag

    Tuesday, October 16, 2018 9:01 AM
  • Hi Tina,

    Hi LalaJee,

    That's exactly the problem.
    Modifying the base OS language is not compatible with the in-place upgrade.

    Best Regards
    Tina Cao 



    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, October 16, 2018 9:17 AM
  • Hi Tina,

    How do I check which version of lanuage I have install and how do I change the language in source folder in sccm to use my language.

    Tuesday, October 16, 2018 11:57 AM
  • For languages installed:
    administrative command prompt:  Lpksetup /u

    or

    administrative powershell:  Get-WinUserLanguageList

    https://www.tenforums.com/tutorials/3813-language-add-remove-change-windows-10-a.html


    • The following tasks are not compatible with the in-place upgrade. They require you to use traditional OS deployments:

      • Changing the computer's domain membership, or updating the local Administrators group.

      • Implementing a fundamental change on the computer, such as:

      • You have custom requirements including using a custom base image, using third-party disk encryption, or require WinPE offline operations.

    .

    .

    .

    Please remember to vote and to mark the replies as answers if they help.

    .

    .

    .

    Tuesday, October 16, 2018 3:05 PM
  • can I not create custom ini or use dism tool  to apply before upgrading my os to new version.


    • Edited by lalaJee Wednesday, October 17, 2018 7:06 AM
    Tuesday, October 16, 2018 7:29 PM
  • Hi LalaJee,

    Please kindly refer to below link to create a collection query based on language.
    https://social.technet.microsoft.com/Forums/en-US/4c870aa8-0036-46cf-a139-b81bcb9d561a/sccm-2012-how-to-create-a-device-collection-query-based-on-operation-system-language?forum=configmanagergeneral

    After we create collection based on language, we could create TS to upgrade accordingly.

    Hope above information helps.

    Best Regards,
    Tina Cao 

    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, October 18, 2018 9:38 AM
  • For any computer that fails to upgrade this tool is often useful for troubleshooting the failure:

    https://docs.microsoft.com/en-us/windows/deployment/upgrade/setupdiag

    Post the results for troubleshooting.

    Thursday, October 18, 2018 5:07 PM
  • Thank you all for the information.

    I got it working after download and importing windows 10 International

    I was able to successfully install windows 10 upgrade.

    I also been able to create service plan and update windows through that.

    Saturday, October 20, 2018 7:05 PM
  • For others viewing this thread please post the links that you used.
    Saturday, October 20, 2018 7:20 PM
  • They is no link. I got all of the info from here, when I check the language which was install on the current system I reliased that I download US OS rather then International one.

    I download the OS from our https://www.microsoft.com/Licensing/servicecenter/default.aspx

    Saturday, October 20, 2018 11:01 PM