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Known Problem Since At Least April 2006 RRS feed

  • Question

  • I received this email from M$ on April 24, 2006.  Good luck with waiting - I'm still holding my breath.

     

     

    Hello Brian,

     

    Thank you for using Microsoft Hardware Online Support.

     

    My name is Sameer, and I will be helping you today with Optical Desktop with Fingerprint Reader issue.

     

    I understand from your mail that you want to install the software for the Fingerprint Reader on Windows XP PRO 64 bit operating system installed on your computer.

     

    Brian, I can understand how difficult it is to work with the Fingerprint Reader without the necessary drivers and software.

     

    Brian, please note that there will be a version of Digital Persona software compatible with the 64 bit version of windows by the end of May2006.

     

    I also need to inform you that I have forwarded your complaint and you will be intimated about the software release

     

     

    If you have any further questions or need clarifications, please let me know, I will be glad to assist you.

             

    Best regards,

     

    Sameer

    Microsoft Product Support Services

    http://support.microsoft.com/hardware

     

    To provide additional feedback or to explore more support options, please visit the Microsoft Help and Support Website at:
    http://support.microsoft.com

    Stay Safe, Stay Secure - visit the Microsoft Security Update site at <http://www.microsoft.com/protect>

    Tuesday, January 1, 2008 2:51 PM

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