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Windows Server 2012 SBE essentials fails client backup RRS feed

  • General discussion

  • My windows server has stopped backing up my client computers. When I login to the server, the backup process has stopped with an error on the PC it was attempting to backup. I can restart the backup process, but it then stops with the same error.

    I have done scandisks on the server drives, with no errors. I am using drivepool t consolidate my drives, and the server has worked flawlessly for many years.

    The log file seems to indicate that it gets an error when trying to access a block of memory on the server. This is the basic failure information.

    [09/16/2019 05:51:37 2a58] BackupProtocol: Got closed code 10

    [09/16/2019 05:51:37 2a58] Session: ThreadMain end for 000000A35EFBBEE0

    [09/16/2019 05:51:37 2df0] StatusPublisher: Sending Current Operation Status. : 3,S-1-5-21-3123291332-1891017259-1496578654-1606, 30, RDDXPS8930, 2

    [09/16/2019 05:51:42 2eac] MainService: Error: The Windows Server Client Computer Backup Service encountered the following error: Error code: 23 API name: ReadFile File: K:\ServerFolders\Client Computer Backups\S-1-5-21-3123291332-1891017259-1496578654-1606.D.VolumeCluster.4096.dat Error: 23

    [09/16/2019 05:51:42 2eac] MainService: Error: The Windows Server Client Computer Backup Service failed at (530) of (admin\serveressentials\backup\pc\util\diskfile.cpp)

    [09/16/2019 05:51:42 2df0] StatusPublisher: Sending Current Operation Status. : 3,S-1-5-21-3123291332-1891017259-1496578654-1606, 30, RDDXPS8930, 2

    The backup service also fails when trying to do a backup cleanup. I think I can find the cluster in question, but with data duplication turned on, I don't know if it is wise to just try and delete the cluster. I would appreciate any suggestions!

    Thanks


    • Edited by reindeerdad Thursday, September 26, 2019 4:45 PM
    Thursday, September 26, 2019 3:58 PM