DPM 2012 R2 Backup online WS2003 fail , but savestate /poweroff state work fine... RRS feed

  • Question

  • Hi,

    DPM Server not backing up part of the ws2003 hyper-v guest. It generates error :

    "The Vss application writer or the VSS provider is in a bad state. Either it was already in a bad state or it entered a bad state during the current operation. (ID 30111 Details: VssError: The writer experienced a non-transient error. If the backup process is retried, the error is likely to reoccur. (0x800423F4)."

    1. Checked the VSS Writer(VSSADMIN LIST WRITERS), All writers are in stable condition. Checked on host and guest too.

    2. Diskpart Enable Automount , Restarted Hyper-V Host.


    3. GuestVM Savestate /Poweroff state work fine.

    Any idea why ?

    Sunday, October 26, 2014 4:21 AM

All replies

  • Hi,

    Suggest you start by making sure all of these hotfixes are installed on the Windows 2003 Guest or the 2003 server has the fixed versions or later for the files included the fixes.

    COM+ Rollup for Windows 2003
    KB 934016 - Availability of Windows Server 2003 Post-Service Pack 2 COM+ 1.5 Hotfix Rollup Package 12

    KB 965230  FIX: The COM+ Event System does not deliver timely or reliable statistics to subscribers of the IComTrackingInfoEvents event interface in Windows Server 2003
    (contains  COMSVCS.DLL version 2001.12.4720.4453)

    KB 968447  The COM+ Event System stops processing the query for matching subscriptions when it detects a corrupted subscription on a Windows Server 2003-based computer 
    (contains ES.DLL version 2001.12.4720.4469)


    KB 967551 Rollup update for the volsnap.sys driver in Windows Server 2003

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.

    Tuesday, October 28, 2014 3:22 AM
  • many thanks ...

    trying ..

    KB 965230 968447   cannot down load, please confirm or share link?

    • Edited by jj163 Wednesday, October 29, 2014 3:40 AM
    Wednesday, October 29, 2014 3:03 AM