Skype for Business Desktop Client MAPI Functionality RRS feed

  • Question

  • If the Skype for Business 2016 desktop client displays EWS not deployed, but MAPI status OK. Should the SfB desktop client still be able to display Meetings and recent IM history?
    • Edited by Blue_man2 Thursday, March 5, 2020 10:58 PM
    Thursday, March 5, 2020 10:57 PM


  •  Hi Blue_Craig,

    According to my knowledge, it can’t show Meetings and IM history if the status of EWS is not deployed.

    The features depending on EWS are listed as below:

    * Unified Contact Store

    * High-Resolution Photos

    * Meeting tab

    * Contact Information

    * Presence based on Calendar Information

    * Conversation History

    * Missed Conversations

    * Missed Calls

    * Voice Mail Playback

    You can read this blog to learn how to troubleshoot the issue about EWS not deployed: https://social.technet.microsoft.com/wiki/contents/articles/6265.ews-not-deployed-on-the-lync-2010-configuration-tab.aspx.

    Best Regards,
    Sharon Zhao

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    • Marked as answer by Blue_man2 Friday, March 6, 2020 2:16 PM
    Friday, March 6, 2020 5:37 AM