Windows 7 offline folders RRS feed

  • Question

  • I am having an issue with windows 7 and offline folders. When i am connected to the network my folders and desktop icons work fine. When i try and connect with my BB card and VPN my icons and folders are on my desktop , but i cant access them. The sync manger does not open while i am under the users name either. We are using folder redirection here. Was wondering if anyone has any ideas as to why?


    Thank You

    Thursday, December 2, 2010 4:08 PM


  • Hi,


    After checking this issue, I would like to confirm the following details:


    1.    Do you mean that you cannot access the offline files?

    2.    Did you get any error message when you failed to open folders on your desktop?


    You could try to re-initialize the offline files cache and database to check the result:


    How to re-initialize the offline files cache and database


    Alex Zhao

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Cloud_TS Friday, December 10, 2010 10:09 AM
    Tuesday, December 7, 2010 6:08 AM