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WLAN and USB ports do not work on startup. Windows Vista RRS feed

  • Question

  • I went into the Problem Reports and Solutions page in Windows and this is what i got.

     

     

    Description

    Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 10.

     

    Problem signature

    Problem Event Name: PnPDeviceProblemCode

    Architecture: x64

    Hardware Id: PCI\VEN_14E4&DEV_4315&SUBSYS_137C103C&REV_01

    Setup class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}

    PnP problem code: 0000000A

    Driver name: bcmwl664.sys

    Driver version: 4.170.77.3

    Driver date: 11-11-2008

    OS Version: 6.0.6002.2.2.0.768.3

    Locale ID: 1033

     

    Files that help describe the problem (some files may no longer be available)

    DMI6E3C.tmp.log.xml

    oem7.inf

     

     View a temporary copy of these files

    Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

     

    Extra information about the problem

    Bucket ID: 596075590

     

    This was from the WLAN, this next one is from the USB:

     

    Description

    Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 10.

     

    Problem signature

    Problem Event Name: PnPDeviceProblemCode

    Architecture: x64

    Hardware Id: PCI\VEN_8086&DEV_293A&SUBSYS_30F7103C&REV_03

    Setup class GUID: {36fc9e60-c465-11cf-8056-444553540000}

    PnP problem code: 0000000A

    Driver name: usbehci.sys

    Driver version: 6.0.6001.18000

    Driver date: 01-21-2008

    OS Version: 6.0.6002.2.2.0.768.3

    Locale ID: 1033

     

    Files that help describe the problem (some files may no longer be available)

    DMI8752.tmp.log.xml

    usbport.inf

     

     View a temporary copy of these files

    Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

     

    Extra information about the problem

    Bucket ID: 506846998


    These will start only if i go into Device manager and disable and re-enable them manually.  I really just need some answers. Thank You!

    Tuesday, March 1, 2011 10:43 PM

Answers

  • Hi,

    To reinstall the wireless card driver, please visit: http://consumersupport.lenovo.com/select.html select your contury and model.

    To reinstall the USB driver, please download the driver http://download.cnet.com/Chipset-Driver-Intel-Ver-8-3-0-1010-zip/3000-2122_4-162229.html.

    Note: The third-party product discussed here is manufactured by a company that is independent of Microsoft. We make no warranty, implied or otherwise, regarding this product's performance or reliability.

    Regards,


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Friday, March 4, 2011 9:23 AM
    Moderator

All replies

  • this means windows is starting with some parameters/items that cause this to happen(may be malicious files)

    to check this out,click start>run>type msconfig>press Enter.click the "startup" tab..check the list and make sure you know what each item does,google those you'r not sure of.then Disable(by unchecking) the suspicious items in the list,then restart.


    Tunde Abagun MCP,MCSA,MCTS,MCITP en p "for the love of Computers"
    Wednesday, March 2, 2011 5:44 AM
  • Hi,

    To reinstall the wireless card driver, please visit: http://consumersupport.lenovo.com/select.html select your contury and model.

    To reinstall the USB driver, please download the driver http://download.cnet.com/Chipset-Driver-Intel-Ver-8-3-0-1010-zip/3000-2122_4-162229.html.

    Note: The third-party product discussed here is manufactured by a company that is independent of Microsoft. We make no warranty, implied or otherwise, regarding this product's performance or reliability.

    Regards,


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Friday, March 4, 2011 9:23 AM
    Moderator