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Lync IP phone and a PSTN line

Question
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Hi,
I have just signed up to office365 qne I am about to purchase a Lync IP phone.
However, I want the phone to be able to answer my standard line calls as well as the Lync/ IP calls.
I have looked at the dual devices but can;t find a lync compatable one. Given that I am using Office 365 and therefore cannot configure my own OCS/Lync Server, are there any other options, maybe such as a device or service which will forward ot convert my PSTN number?
Thanks.
Rob.
Monday, May 9, 2011 12:48 PM
Answers
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You cannot use IP phones with Office 365 Lync. You will need to utilize a USB Lync device for your Lync calls. See the lync online service description here and it clearly states no support for IP phones.
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=6c6ecc6c-64f5-490a-bca3-8835c9a4a2ea
Tim Harrington | MVP: Exchange | MCITP: EMA 2007/2010, MCITP: Lync 2010, MCITP: Server 2008, MCTS: OCS | Blog: http://HowDoUC.blogspot.com | Twitter: @twharrington- Marked as answer by Sharon.Shen Thursday, May 12, 2011 6:50 AM
Monday, May 9, 2011 2:13 PM -
You can't yet use Office365 for external PSTN calls, only Lync-Lync calls.
PSTN connectivity is on the Office 365 roadmap.
There are a couple of certified USB devices that look\feel like phones here:
http://technet.microsoft.com/en-us/lync/gg278173
hope this helps
Tom
If a post is helpful, please take a second to hit the green arrow on the left, or mark as answer, thanks
Tom Arbuthnot, Consultant Modality Systems
Blog: Lync'd Up Blog Subscribe: RSS
Twitter @tomarbuthnot- Marked as answer by Sharon.Shen Thursday, May 12, 2011 6:50 AM
Monday, May 9, 2011 2:35 PM
All replies
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You cannot use IP phones with Office 365 Lync. You will need to utilize a USB Lync device for your Lync calls. See the lync online service description here and it clearly states no support for IP phones.
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=6c6ecc6c-64f5-490a-bca3-8835c9a4a2ea
Tim Harrington | MVP: Exchange | MCITP: EMA 2007/2010, MCITP: Lync 2010, MCITP: Server 2008, MCTS: OCS | Blog: http://HowDoUC.blogspot.com | Twitter: @twharrington- Marked as answer by Sharon.Shen Thursday, May 12, 2011 6:50 AM
Monday, May 9, 2011 2:13 PM -
You can't yet use Office365 for external PSTN calls, only Lync-Lync calls.
PSTN connectivity is on the Office 365 roadmap.
There are a couple of certified USB devices that look\feel like phones here:
http://technet.microsoft.com/en-us/lync/gg278173
hope this helps
Tom
If a post is helpful, please take a second to hit the green arrow on the left, or mark as answer, thanks
Tom Arbuthnot, Consultant Modality Systems
Blog: Lync'd Up Blog Subscribe: RSS
Twitter @tomarbuthnot- Marked as answer by Sharon.Shen Thursday, May 12, 2011 6:50 AM
Monday, May 9, 2011 2:35 PM