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Lync IP phone and a PSTN line RRS feed

  • Question

  • Hi,

     

    I have just signed up to office365 qne I am about to purchase a Lync IP phone.

     

    However, I want the phone to be able to answer my standard line calls as well as the Lync/ IP calls.

     

    I have looked at the dual devices but can;t find a lync compatable one. Given that I am using Office 365 and therefore cannot configure my own OCS/Lync Server, are there any other options, maybe such as a device or service which will forward ot convert my PSTN number?

     

    Thanks.

     

    Rob.

    Monday, May 9, 2011 12:48 PM

Answers

  • You cannot use IP phones with Office 365 Lync.  You will need to utilize a USB Lync device for your Lync calls.  See the lync online service description here and it clearly states no support for IP phones.

    http://www.microsoft.com/downloads/en/details.aspx?FamilyID=6c6ecc6c-64f5-490a-bca3-8835c9a4a2ea


    Tim Harrington | MVP: Exchange | MCITP: EMA 2007/2010, MCITP: Lync 2010, MCITP: Server 2008, MCTS: OCS | Blog: http://HowDoUC.blogspot.com | Twitter: @twharrington
    • Marked as answer by Sharon.Shen Thursday, May 12, 2011 6:50 AM
    Monday, May 9, 2011 2:13 PM
  •  

    You can't yet use Office365 for external PSTN calls, only Lync-Lync calls.

    PSTN connectivity is on the Office 365 roadmap.

    There are a couple of certified USB devices that look\feel like phones here:

    http://technet.microsoft.com/en-us/lync/gg278173

    hope this helps

    Tom


    If a post is helpful, please take a second to hit the green arrow on the left, or mark as answer, thanks
    Tom Arbuthnot, Consultant Modality Systems
    Blog: Lync'd Up Blog Subscribe: RSS
    Twitter @tomarbuthnot
    • Marked as answer by Sharon.Shen Thursday, May 12, 2011 6:50 AM
    Monday, May 9, 2011 2:35 PM

All replies

  • You cannot use IP phones with Office 365 Lync.  You will need to utilize a USB Lync device for your Lync calls.  See the lync online service description here and it clearly states no support for IP phones.

    http://www.microsoft.com/downloads/en/details.aspx?FamilyID=6c6ecc6c-64f5-490a-bca3-8835c9a4a2ea


    Tim Harrington | MVP: Exchange | MCITP: EMA 2007/2010, MCITP: Lync 2010, MCITP: Server 2008, MCTS: OCS | Blog: http://HowDoUC.blogspot.com | Twitter: @twharrington
    • Marked as answer by Sharon.Shen Thursday, May 12, 2011 6:50 AM
    Monday, May 9, 2011 2:13 PM
  •  

    You can't yet use Office365 for external PSTN calls, only Lync-Lync calls.

    PSTN connectivity is on the Office 365 roadmap.

    There are a couple of certified USB devices that look\feel like phones here:

    http://technet.microsoft.com/en-us/lync/gg278173

    hope this helps

    Tom


    If a post is helpful, please take a second to hit the green arrow on the left, or mark as answer, thanks
    Tom Arbuthnot, Consultant Modality Systems
    Blog: Lync'd Up Blog Subscribe: RSS
    Twitter @tomarbuthnot
    • Marked as answer by Sharon.Shen Thursday, May 12, 2011 6:50 AM
    Monday, May 9, 2011 2:35 PM