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DPM 2012 R2 - update roll up 2 failed with fatal error RRS feed

  • Question

  • i successfully updated DPM to rollup 1 , but when i try to install roll up 2 i get " Fatal Error" 

    i tried reboot the server still same issue.

    I ve pasted the log below , is anyone able to point me on the right path to get it updated successfully ? 




    • Edited by TNTXIII Wednesday, March 25, 2015 10:03 PM
    Wednesday, March 25, 2015 10:02 PM

Answers

All replies

  • here are some of the failure points 

    0F10  1FBC      03/25     19:52:26.070       10           main.cpp(1958)                                 WARNING           Failed: Hr: = [0x80070426] StopService failed for service[VssNullProvider] and returned

    0F10  1FBC      03/25     19:52:32.835       10           main.cpp(1848)                                 WARNING           Trying to open windows service failed for Service = [VssNullProvider]

    0F10  1FBC      03/25     19:52:32.835       10           main.cpp(1849)                                 WARNING           Failed: Hr: = [0x80070424] : Encountered Failure: : lVal : hr

    0F10  1FBC      03/25     19:52:32.835       10           main.cpp(2049)                                 WARNING           Failed: Hr: = [0x80070424] : Encountered Failure: : lVal : GetServiceHandle(schSCManager, lpService, hService)

    0698  0680       03/25     21:28:08.854       18           dsmsendersubtaskbase.cpp(646)             [00000000015E3A40]           0CE35248-6FF7-4B20-B989-1EA86BB1F84B            NORMAL             Failed to read MaxBufferSize from registry. Using default size: 262144

    0698  0680       03/25     21:28:08.886       20           nativeutils.hpp(42)                          0CE35248-6FF7-4B20-B989-1EA86BB1F84B             WARNING           Failed: Hr: = [0x80070002] : Encountered Failure: : lVal : r.GetValue(pszKey, pT)

    0698  0A6C      03/25     21:28:08.901       20           cc_session.cpp(161)       [000000000161A3E0]       0CE35248-6FF7-4B20-B989-1EA86BB1F84B  NORMAL             Hr: = [0x80070002] DM: SetTcpSendWindow failed for connection 000000000161A3E0, Ignoring the failure

    0698  0B2C      03/25     21:28:13.261       06           coorddefaultsubtask.cpp(586)   [00000000015E1AD0]      0CE35248-6FF7-4B20-B989-1EA86BB1F84B            WARNING           Failed: Hr: = [0x80990a11] : Encountered Failure: : lVal : FindWorkItem(pCommand->m_guidWorkItem, workItem)

    0698  0B2C      03/25     21:28:13.261       06           coorddefaultsubtask.cpp(157)   [00000000015E1AD0]      0CE35248-6FF7-4B20-B989-1EA86BB1F84B            WARNING           Failed: Hr: = [0x80990a11] : Encountered Failure: : lVal : pCoordCommand->Dispatch()

    0698  0B2C      03/25     21:28:13.261       05           defaultsubtask.cpp(546)               [00000000015E1AD0]      0CE35248-6FF7-4B20-B989-1EA86BB1F84B            WARNING           Failed: Hr: = [0x80990a11] : Encountered Failure: : lVal : CommandReceivedSpecific(pCommand, pOvl)

    0698  0B2C      03/25     21:28:13.261       05           defaultsubtask.cpp(751)               [00000000015E1AD0]      0CE35248-6FF7-4B20-B989-1EA86BB1F84B            WARNING           Failed: Hr: = [0x80990a11] : Encountered Failure: : lVal : CommandReceived(pAgentOvl)

    0698  0B2C      03/25     21:28:13.261       03           runtime.cpp(1376)          [00000000015A2160]       0CE35248-6FF7-4B20-B989-1EA86BB1F84B  FATAL   ]


    Wednesday, March 25, 2015 10:11 PM
  • Hi,

    Update Rollups for DPM 2012 R2 are cumulative, in other words, you only have to install the latest. So if your goal is to update to the latsest version of DPM (4.2.1297.0) you can go ahead and directly install Update Rollup 5 and the hotfix for it.

    Update Rollup 5 for System Center 2012 R2 Data Protection Manager:
    http://support.microsoft.com/en-us/kb/3021791/en-us

    Hotfix for known issue with Update Rollup 5 for System Center 2012 R2 Data Protection Manager:
    http://www.microsoft.com/en-us/download/details.aspx?id=45914

    Kind Regards
    Markus

    • Marked as answer by TNTXIII Thursday, March 26, 2015 3:06 PM
    • Unmarked as answer by TNTXIII Thursday, March 26, 2015 4:14 PM
    • Marked as answer by TNTXIII Thursday, March 26, 2015 4:32 PM
    Thursday, March 26, 2015 1:17 PM
  • Hey Markus 

    ok so i go through the install of RU 5 , and it tells me it was succesful. I reboot the server, then i install the HOTFIX and get : 

    DPM update installer has detected that following required prerequisites are missing. Install these and run DPM Update installer again. 

    1.A required hotfix KB3021791 is missing. Install it from http://support.microsoft.com/kb/3021791 

    so i tried again and install the RU 5, went through ok . and then same issue with the hotfix. 

    if i go to ABOUT DPM , the version shows  R2 4.2.1297.0 , is there a way to confirm that RU5 is succesfully patched ? 

    Also i keep getting MMC crashes when i go to reporting tab. i tried the workaround to backup SQL DPM database manually and run the script.  (https://social.technet.microsoft.com/Forums/en-US/6e8bbabc-089f-42f1-8af1-8715df4a33a8/problem-with-dpm-2012-r2-console-after-install-ru5?forum=dataprotectionmanager) 

    restart and same issue MMC Crashes... so annoying 

    Thursday, March 26, 2015 4:20 PM
  • Same problem trying to install the hotfix. Find a solution?
    Tuesday, April 7, 2015 5:47 PM