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DNS resolution Issue RRS feed

  • General discussion

  • Hello,

    my primary domain sushilfinance.com works fine, but I am facing issue with sushilinsurance.com .

    we have created one sushilinsurance.com new zone in DNS and done all configuration, if I type www.sushilinsurance.com and hit enter site is working fine.

    but my problem is if I type sushilinsurance.com and hit enter giving error message:-

    Make sure the web address http://sushilinsurance.com is correct.

    is there any thing pending from end for DNS configuration ?

    I can able to ping www.sushilfinance.com but failed to ping sushilfinance.com.

    normaly it should be work for all domain.

    Please help me and thanks in advance.Thanks & Regards,

    Prashant H Mane

    Friday, September 18, 2015 11:10 AM

All replies

  • if www.sushilinsurance.com is working fine, then you would have created a A record in DNS to point to "a" IP address. for example

    www.sushilinsurance.com pointing to 1.1.1.1 in DNS and thud it is resolving and pinging with no issues.

    For sushilinsurance.com create an another A record, for the same without www and point to the same IP [example 1.1.1.1]. By doing this, DNS should be able to resolve both names with and without www.

    Monday, September 21, 2015 2:57 AM