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Bogus alert from WHS 2011

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I have an alert on my WHS 2011 that will NOT go away.

I continuously get an alert about one of my XP Pro workstations.

"XP-PC <date-time>

Important updates should be installed"

When checking in Microsoft/Windows update on the XP workstation there are no 'high priority' updates to install.

I have ignored the alert, but it never seems to go away.

Please help me remove this bogus alert.

HFJensen
- Moved by Santosh BhandarkarMVP Sunday, October 13, 2013 4:40 PM moved from Win Server General forum
Saturday, October 12, 2013 3:23 PM

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Hi,

Please try to delete the alert in the Alert Viewer with the following steps.

To delete an alert

From the computer that is connected to the server, open the Launchpad.
On the Launchpad, click any of the displayed alert icons (critical, warning, and informational) to open the Alert Viewer.
In the Alert Viewer, right-click the alert that you want to delete, and then click Delete this alert.

For details, please refer to the following articles.

Delete an alert

http://technet.microsoft.com/en-us/library/delete-alert-2.aspx

Ignore an alert

http://technet.microsoft.com/en-us/library/ignore-alert-2.aspx

Hope this helps.

Best Regards,

Andy Qi

We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.
- Edited by Andy QiMicrosoft contingent staff, Moderator Wednesday, October 16, 2013 10:08 AM
- Marked as answer by Andy QiMicrosoft contingent staff, Moderator Monday, October 28, 2013 5:10 PM
Wednesday, October 16, 2013 10:07 AM

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Have you tried using the Alert Viewer and Deleting the Alert?

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- Proposed as answer by Bruce.Hobson Wednesday, October 16, 2013 6:28 AM
Wednesday, October 16, 2013 6:28 AM

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Hi,

Please try to delete the alert in the Alert Viewer with the following steps.

To delete an alert

From the computer that is connected to the server, open the Launchpad.
On the Launchpad, click any of the displayed alert icons (critical, warning, and informational) to open the Alert Viewer.
In the Alert Viewer, right-click the alert that you want to delete, and then click Delete this alert.

For details, please refer to the following articles.

Delete an alert

http://technet.microsoft.com/en-us/library/delete-alert-2.aspx

Ignore an alert

http://technet.microsoft.com/en-us/library/ignore-alert-2.aspx

Hope this helps.

Best Regards,

Andy Qi

We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.
- Edited by Andy QiMicrosoft contingent staff, Moderator Wednesday, October 16, 2013 10:08 AM
- Marked as answer by Andy QiMicrosoft contingent staff, Moderator Monday, October 28, 2013 5:10 PM
Wednesday, October 16, 2013 10:07 AM

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I tried this and next refresh it came right back.

Sunday, December 01, 2013 4:22 PM

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I tried this, but with next refresh the alert was back.

I have a theory that 'recommended updates' even if they are not labelled 'important' will cause the alert, because I think it went away after installing a 'recommended', but not 'important' update.

Thanks,

Henning

Sunday, December 01, 2013 4:24 PM

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