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  • Question

  • My outlook 2019 keeps asking me for when I try logging in. I tried a few different email accounts I have and they all have the same issue. 

    Even try connecting through IMAP settings.

    Tried even other email clients and they have the same issues.

    Tried turning antivirus on/off and firewall without any solution.

    I can log in to those emails through the webpages but not using an email client.



    • Edited by mathstrings Friday, January 4, 2019 1:23 AM grammarly
    Friday, January 4, 2019 1:21 AM

All replies

  • My outlook 2019 keeps asking me for when I try logging in. I tried a few different email accounts I have and they all have the same issue. 



    Keeps asking for what? 
    Friday, January 4, 2019 4:37 AM
  • Hi,

    Do you mean Outlook keeps asking for password? What's your account type? Exchange, POP or IMAP?

    How do you add account to Outlook client? We can select "Let me set up my account manually" to test the result.

    Besides, for some email providers, we have to first enable POP/IMAP access. Please check related settings on the web mail.

    We can also try opening Outlook in safe mode to see if the issue continues. Please exit Outlook, press Win key + R to open the Run command, type outlook.exe /safe and then press Enter. This helps eliminate whether the problem lies on any third party add-ins.

    Any updates, please feel free to post back.

    Regards,

    Perry


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


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    • Edited by Perry-Pan Friday, January 4, 2019 7:50 AM
    • Proposed as answer by Perry-Pan Monday, January 7, 2019 8:31 AM
    Friday, January 4, 2019 7:48 AM
  • Hi,

    Have you added your account to Outlook 2019 successfully? If there are any updates, please feel free to tell us.

    Regards,

    Perry


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Wednesday, January 9, 2019 6:29 AM